FARGO electronic HDP820 - Manual (Page 112)

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HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.0) 98
Resolving the Card Jam Error Message
Symptom: Card may be blocked or restricted in the Transfer Station.
Step Procedure
1 Continue printing with the same card by leaving the power ON and opening the
Print Station and Transfer Station.
a. Press the Forward button to advance the card or the Back button to reverse
the card.
b. Try not to move the card too far from where it was just before the jam
occurred.
c. Once the jam is cleared, close the Printer and press the Resume button to
resume printing.
2 Remove the jammed card from the Printer by leaving the power ON and opening
the Print Station and Transfer Station.
a. Use the Forward and Back buttons to manually eject the card.
b. Close the Printer. (Note: The LCD Display will then display a prompt to
either press the Resume button or the Cancel button.)
c. Press the Cancel button to reboot the Printer.
d. Cancel all jobs from the Printer memory. (Note: All current print jobs will be
canceled and will need to be resent from the computer.)