Voice mail services – AASTRA 4425 IP Vision for MD Evolution User Guide User Manual

Page 115

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MD Evolution – Dialog 4425 IP Vision

Voice Mail Services

Voice Mail Services

Depending on its configuration, your facility may have an integrated

voice mail system, which may or may not be associated with an

automated attendant service.
If this is the case, you then have normal access to a personal mailbox.
You may then program your extension to forward your calls to this

mailbox when you do not answer, if you are busy, or if you are

temporarily absent.
According to the operating mode attributed to your mailbox, your

parties will simply be informed of your absence, or they will have

the option of either leaving a voice message for you, or also having

their call redirected to an assistant or any other extension you may

have defined.
Whenever a new voice message is left in your mailbox, you will be

automatically notified by an icon displayed on your extension. You

may also program the system to notify an external number as well.
Calling the integrated voice mail service then permits you to consult

each new voice message that was left, and then you may either

delete it or archive it, as you deem necessary. You may consult your

mailbox from your extension, from any other extension in the facility,

or from an external network.
You also have mailbox management options, such as recording a

personalised greeting message, programming an external notification

upon reception of voice messages, or programming an assistant’s

number, as the case may dictate.
If you are part of (a) hunt group(s) (see the “

Group Services

section),

you will also receive voice mail that may be left for the hunt group in

general when no one answers, if the group is congested or when it

is closed. These messages may also be consulted directly from your

individual mailbox.
Besides your individual mailbox, you may also be assigned to a

common mailbox used for voice messages distribution purposes,

which may also be shared between different extensions in your

facility.

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