Services reserved for attendants, Services reserved for, Attendants – AASTRA 4425 IP Vision for MD Evolution User Guide User Manual

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MD Evolution – Dialog 4425 IP Vision

Services Reserved for Attendants

Services Reserved for Attendants

You may be an attendant for your MD Evolution system. If so, your

Dialog 4425 IP Vision extension will be your attendant position, in a

system that can be composed of up to 4 attendant positions.
Your role, then, is to process general calls made to your telephone

facility.
To do so, you have access to all of the services offered to system

users, such as the refer back call, any type of call transfer,

automatic call-back to free or busy extensions, etc.
Your position also offers telephone services that are reserved for

attendants, including:

The option of managing a general call forward for your facility,

through which all incoming ISDN network calls – general and

DID calls – are systematically forwarded to an external number

you have set.

The management of the common bell service, which – when it

is available – is used to audibly signal general calls that have not

been answered by the attendants.

As an attendant, you also have access to several basic management

services for your facility, including:

Users’ passwords re-initialisation, when required.

Time and date updating for the telephone system.

Abbreviated dialling management.

Consultation of the quality of external correspondents’ greeting

from your facility.

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