AASTRA 4425 IP Vision for MD Evolution User Guide - Manual (Page 204)

Services Reserved for Attendants
MD Evolution – Dialog 4425 IP Vision 204
Consulting the Quality of your Facility’s
Greeting
Your attendant position also allows you to consult the quality of the
telephone greeting that your facility reserves to the external calling
parties.
This service enables you to view the information concerning the
number of incoming calls received from an external network, all
types of answered calls and inefficient calls included, as well as the
relative percentage of lost and unanswered calls.
This information may be broken down in terms of the various
networks to which your facility may be connected through its
various trunks groups.
These are provided for the period of time that began the last time
the traffic counters (implemented for this purpose within the system)
were reset to zero. They may also be obtained for a specified time
period, when it has been pre-defined by your system administrator.
To consult the greeting quality offered from your telephone facility,
once the system management mode accessed:
5 times
Þ
Press five times the dynamic function key shown on the left
until you have selected the “Incoming calls stats” option.
Select Press the dynamic function key shown on the left.
Your position then displays the following screen.
SYSTEM MANAGEMENT
1 Internal cost 2 External cost
3 Update the system date 4 Short number
5 Reset password Incoming calls stats
BACK
Options Ы Ю Select
6
INCOMING CALLS STATS BY TRUNK (1-8)
Trunk number (1-8): <1>
During the period? (0-1) : <0>
BACK
Options Ы Ю Select
OK