Complete third party call forward service – AASTRA 4425 IP Vision for MD Evolution User Guide User Manual

Page 179

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179

MD Evolution – Dialog 4425 IP Vision

Attendant-Based Services

Complete Third Party Call Forward
Service

You have access to the follow me or third party call forward services

that allow you to remotely program a call forwarding of your extension

from the extension that will become its recipient. See also the “

Call

Forwarding Services

” section.

Your facility’s attendants have access to a complete third party call

forwarding service that enables them to program a call forward for

any user’s account, including yours.
This may consist of a call forward on no-answer condition, a call

forward on busy condition, a call forward on no-answer and busy

conditions, or an immediate call forward. It may also consist of

setting a do not disturb condition, or a call forward on mini-message.
When applicable, the number to which calls may be forwarded can

be an internal party’s individual extension, a hunt group, another

user’s personal group, or even the access number for an

integrated voice mail system that your facility may use. It may also

consist of an external number.
Programming this third party call forwarding service is carried out

similarly to the follow me service – see the

Call Forwarding

Services

” section.

First, they simply dial the extension number to call forward from,

and then designate the internal or external call forward recipient,

if applicable.
When an attendant carries out this operation, he/she does not need

to enter any user password – not even his/her own.
A call forward programmed in this way is effective immediately.
In terms of the rights assigned to your extension and each targeted

recipient extension, it may be possible for you to program a call

forward on behalf of a third party account.
Generally speaking, this assumes that you know the third party’s

user password for whom you are programming the third party call

forward.

Note: Besides attendants, there are certain users – perhaps

yourself – who may also have the privileged right to program

third party call forwards without entering any user passwords.

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