Chapter 7 – Printronix N7000 H-Series Cartridge Ribbon Printer User Manual

Page 182

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182

Chapter

7

Diagnosing Problems

B50 STATUS: XX%
CLEAR FLASH

No

Emulation software
sucessfully loaded in
RAM. Old program being
deleted from flash
memory.

No action is required.

B51 STATUS: XX%
LOADING...

No

Status message: printer
boot-up routines are
loading printer system
software into flash
memory and SDRAM.

No action required.

B53 ERROR: 12C NO
ARBITRATION

No

There is a problem on the

I

2

C bus which allows the

SDRAM DIMM to
communicate with the
GPIO interface.

Cycle power to see if the message
clears, if not, contact your

authorized service representative.

1

B54 ERROR: SDA
LINE STUCK LOW

No

The SDRAM or a PCI
card is shorting out the
serial data bus on the
controller board.

Cycle power to see if the message
clears, if not, contact your

authorized service representative.

1

B55 STATUS: SEND
PROGRAM TO EC

No

EC program downloaded
and being programed in
EC.

No action is required.

BUFFER OVERRUN

Yes

The print buffer has
overflowed on a serial
interface. The printed
output may contain
random * (asterisk)
characters. Make a
configuration printout.

Verify that the printer matches the
host serial interface configuration
settings for Data Protocol, Baud
Rate, Data Bits, Stop Bits, Parity,
Data Terminal Ready, and Request
to Send. Set printer serial interface
parameters to match those of the
host.

CLEAR PAPER JAM

Yes

No paper motion.

Clear jam and reload paper. If this
message recurs, contact your

authorized service representative.

1

CLEARING
PROGRAM FROM
FLASH

No

Status message:
emulation software
successfully loaded into
printer RAM and the
checksum matched. The
old program is now being
deleted from flash
memory.

No action is required.

CLOSE PLATEN

Yes

The platen lever is open.

Close the platen lever.

COIL HOT

No

One or more hammer
coils are overheating.

Contact your authorized service

representative.

1

Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting

Displayed Message

Can User

Correct?

Explanation

Solution

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