Chapter 7 – Printronix N7000 H-Series Cartridge Ribbon Printer User Manual

Page 184

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184

Chapter

7

Diagnosing Problems

DIAGNOSTIC
PASSED

No

Status message: the
printer passed its
memory and hardware
initialization tests.

No action is required.

DO NOT POWER OFF

No

Status message: The
printer is performing an
operation that must be
completed before you
can cycle power.

No action is required, but do not
power off the printer until the
operation is complete.

DP FIFO Busy*

Yes

There is a timing problem
in the Engine Controller
firmware.

1.

Cycle power. Run the print job
again. If the message appears,
download the emulation
software again.

2.

Cycle power. Run the print job
again. If the message appears
again, contact your authorized
service representative.

1

DRVR CIR BAD*

No

Driver Circuit Bad. The
hammer coil count test
failed.

Contact your authorized service

representative.

1

E00 EXE @ ADDR0
See User Manual

Yes

An illegal or unsupported
instruction was attempted
in the application
program.

1.

Cycle Power. Run the print job
again. If the message appears,
load the latest emulation
software.

2.

Cycle power. Run the print job
again. If the message appears,
record the display message
and send it to your next higher
support facility.

E01A TYPE 0x40
See User Manual

Yes

An illegal or unsupported
instruction was attempted
in the application
program.

1.

Cycle Power. Run the print job
again. If the message appears,
load the latest emulation
software.

2.

Cycle power. Run the print job
again. If the message appears,
record the display message
and send it to your next higher
support facility.

Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting

Displayed Message

Can User

Correct?

Explanation

Solution

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