Chapter 7 – Printronix N7000 H-Series Cartridge Ribbon Printer User Manual

Page 210

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210

Chapter

7

Diagnosing Problems

609:EXHAUST FAN
CHECK

(Cabinet model only)

Yes

Sensors cannot detect
current in fan circuit.

Power off the printer and remove
the paper path (see

Maintenance Manual).

Check

that the fan cable connector is
connected. Check for
obstruction of vents and fan
airway, and remove any
obstructions. Check for items
beneath the printer blocking
cabinet vents. Power back on
the printer. If this message
appears again, contact your
authorized service

representative.

1

613: HAM. COIL BAD
#, #, #, ...etc

No

Hammer coil # failed current
test at power up.

Contact your authorized service

representative.

1

614:HAMMER BANK*
NOT INSTALLED

No

Hammer Bank Not Installed.
Self-test routines do not
detect hammer coils at
printer start-up.

Contact your authorized service

representative.

1

615:HAMMER FAN
CHECK

Yes

Sensors cannot detect
current in fan circuit.

Check that fan cable is
connected. Check for
obstruction of vents and fan
airway; remove any
obstructions. Check for items
beneath the printer blocking
cabinet vents. Power back on
the printer. If this message
recurs, contact your authorized

service representative.

1

617:LOWER DRIVER
SHORT*

No

Lower Driver Short.
Circuit(s) on the hammer
bank or in the hammer bank
power cable shorted to
ground.

Contact your authorized service

representative.

1

619:PAPER FEED
DRIVER CIRCUIT*

See Manual

No

Paper Feed Driver Circuit.
The paper feed driver circuit
on the controller board is
drawing too much current.

Contact your authorized service

representative.

1

620:POWER VOLT
CHECK*

No

Power Supply Voltage. The
power supply has failed.

Replace power supply board.

622:SHUTTLE
DRIVER CRCUIT*

No

The shuttle driver circuit on
the controller board is
drawing too much current.

Contact your authorized service

representative.

1

Table 13. N7000 H-Series Fault Messages Troubleshooting

Displayed Message

Can User

Correct?

Explanation

Solution

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