Printronix N7000 H-Series Cartridge Ribbon Printer User Manual
Page 233
N7000 H-Series Printers Fault Messages
233
ERROR: LOCKED
SN=nnnnnnnnnnnnnnn
nnnnnn
No
nnnnnnnnnnnnnnnnnnnnn is
the serial number of the
printer’s security key. The
SPX serial number does not
match the printer’s serial
number and cannot be used
with the printer.
Contact your authorized service
representative.
1
ERROR: NO DRAM
DETECTED
No
The printer could not find
any DRAM.
Contact your authorized service
representative.
1
ERROR: NVRAM
FAILURE
No
The non-volatile SRAM on
the controller board has
failed.
Contact your authorized service
representative.
1
ERROR OCCURRED
FLUSHING QUEUES*
No
An interim message that
displays while the printer
discards host data it cannot
use because a fault
condition exists.
Wait. When the asterisk (*) stops
rotating, a different fault
message will appear:
troubleshoot the final message.
ERROR: PROGRAM
NEEDS MORE DRAM
No
The printer requires more
DRAM to run the
downloaded program.
Contact your authorized service
representative.
1
ERROR: PROGRAM
NEEDS MORE FLASH
No
The printer requires more
flash memory to run the
downloaded program
Contact your authorized service
representative.
1
ERROR: PROGRAM
NOT COMPATIBLE
Yes
The printer is not compatible
with the downloaded
program.
Use the correct emulation
software options(s) for this
printer model.
ERROR: PROGRAM
NOT VALID
Yes
The printer does not see a
program in flash memory.
There is no program in printer
memory. Download the
emulation.
ERROR: SECURITY
KEY NOT DETECTED
No
The security key is not
present or failed.
Contact your authorized service
representative.
1
ERROR: SHORT AT
ADDRESS XXXX
No
Hardware failure in SDRAM
or controller circuitry.
Contact your authorized service
representative.
1
ERROR: WRITING TO
FLASH
No
Hardware or software fault in
flash memory.
Contact your authorized service
representative.
1
ERROR: WRONG
CHECKSUM
No
The printer received the
complete program but the
checksum did not match.
The data may have been
corrupted during
downloading.
Contact your authorized service
representative.
1
Table 13. N7000 H-Series Fault Messages Troubleshooting
Displayed Message
Can User
Correct?
Explanation
Solution