Chapter 7 – Printronix N7000 H-Series Cartridge Ribbon Printer User Manual
Page 194
194
Chapter
7
Diagnosing Problems
ERROR: DC
PROGRAM NOT
VALID
Yes
The printer cannot find
the data controller
program or the validation
checksum is corrupt.
Download the program again. If the
message appears, contact your
authorized service representative.
1
ERROR: DRAM AT
ADDRESS XXXXXXXX
Yes
The printer cannot find
the engine controller
program or the validation
checksum is corrupt.
Download the program again. If the
message appears, contact your
authorized service representative.
1
ERROR: EC
PROGRAM NOT
VALID
The printer cannot find
the engine controller
program or the validation
checksum is corrupt.
Download the program again. If the
message occurs again, contact your
authorized service representative.
1
ERROR: EC
STOPPED AT STATE
XXXX
No
XXXX is a number from
0000 to 0010. The
Engine Controller has
stopped and is in the
state identified by the
number displayed.
Contact your authorized service
representative.
1
ERROR: FLASH DID
NOT PROGRAM
Yes
The printer encountered
an error trying to program
flash memory.
Download the program again. If the
message displays again, contact
your authorized service
representative.
1
ERROR: FLASH NOT
DETECTED
No
The printer could not find
flash memory.
Contact your authorized service
representative.
1
ERROR: LOCKED
SN=nnnnnnnnnnnnnnn
nnnnnn
No
nnnnnnnnnnnnnnnnnnnn
n is the serial number of
the printer’s security key.
The SPX serial number
does not match the
printer’s serial number
and cannot be used with
the printer.
Contact your authorized service
representative.
1
ERROR: NO DRAM
DETECTED
No
The printer could not find
any DRAM.
Contact your authorized service
representative.
1
ERROR: NVRAM
FAILURE
No
The non-volatile SRAM
on the controller board
has failed.
Contact your authorized service
representative.
1
ERROR OCCURRED
FLUSHING QUEUES*
No
An interim message that
displays while the printer
discards host data it
cannot use because a
fault condition exists.
Contact your authorized service
representative.
1
Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting
Displayed Message
Can User
Correct?
Explanation
Solution