D customer support, Printronix customer support center, Printronix supplies department – Printronix N7000 H-Series Cartridge Ribbon Printer User Manual
Page 259: Customer support
259
D
Customer Support
Printronix Customer Support Center
IMPORTANT
Please have the following information available prior to calling the
Printronix Customer Support Center:
•
Model number
•
Serial number (located on the back of the printer)
•
Installed options (i.e., interface and host type if applicable to the problem)
•
Configuration printout:
Line Matrix Printer
Press PRT CONFIG on the control panel, then press Enter.
•
Is the problem with a new install or an existing printer?
•
Description of the problem (be specific)
•
Good and bad samples that clearly show the problem (faxing or emailing
these samples may be required)
China
(86) 800-999-6836
Printronix Supplies Department
Contact the Printronix Supplies Department for genuine Printronix supplies.
China
(86) 400-886-5598