ADS-TEC RAP/RAC1000 User Manual - Manual (Page 159)

IT Infrastructure RAP/RAC1000
© ads-tec GmbH • Raiffeisenstr.14 • 70771 Leinfelden-Echterdingen
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11 S ERVICE AND S UPPORT
ads-tec and appointed partner companies offer you comprehensive maintenance and
support services, ensuring quick and competent support should you have any questions or
concerns with regard to ads-tec products and equipment.
ads-tec products may also be provided and installed by partner companies. Such devices
may have customised configurations. Should any questions arise with regard to such
specific settings and software installations, please contact the system supplier in question
as ads-tec will not be able to reply to such questions.
ads-tec does not provide support services for any device or unit that was not bought
directly from ads-tec. In any such case, maintenance and support is provided solely by the
partner company that supplied the device or unit.
11.1 ADS - TEC S UPPORT
The ads-tec support team is available for inquiries by direct customers between 8:30am
and 5:00pm, Monday to Friday. The support team can be reached via phone, fax or email.
Phone: +49 711 45894-500
Fax: +49 711 45894-990
E-Mail: [email protected]
11.2 C OMPANY A DDRESS
ads-tec
Automation Daten- und Systemtechnik GmbH
Raiffeisenstraße 14
70771 Leinfelden-Echterdingen
Germany
Phone: +49 711 45894-0
Fax: +49 711 45894-990
E-Mail: [email protected]
Home: www.ads-tec.de