Central station/pager communication – Interlogix Concord 4 REV J Installation Manual User Manual

Page 105

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Chapter 4: Testing and troubleshooting

Concord 4 Installation Manual

99

3. If the display continues to show PHONE TEST for 90 seconds or more, enter

1, system master code and see Troubleshooting.

Central station/pager communication

After doing sensor and phone tests, check that the system is reporting alarms
successfully to the central station or pager.

Caution:

Be sure to contact the central monitoring station before activating

outputs that trigger from an alarm condition.

Account numbers vary when displayed, depending on pager service. Account
numbers are not displayed if Streamlining is turned on.

To test communication with the central station/pager:

1. Call the central station and tell the operator that you will be testing the

system.

2. Arm the system.

3. Test each of the touchpad and wireless panic buttons and trip at least one

sensor of each type (fire, intrusion, etc.) to verify correct operation.

4. Check pager displays to verify reports are received. Pagers display an event

code, digit sensor number, and the last four digits of the account number. A
pager display of 999 002 7468 indicates the following:

999 (alarm condition)
002 (sensor/zone in alarm or user number)
7468 (last four digits of account number)

5. When you finish testing the system, call the central monitoring station to verify

they received the alarms.

Table 15 below describes pager system event codes

Table 15: Pager system event codes

Codes

System event

009

Zone restoral

111

System disarmed

115

Sensor test exit

118

Trouble condition cleared

119

Alarm canceled

222

System armed to STAY

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