Kanguru Optical Duplicator - Manual (Page 59)

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Chapter 4. Warranty and Tech Support
Warranty
This product carries a 1 year* limited warranty on the power supply, controller, and all internal components.
The warranty does not cover any IDE, SATA, or Power cables. Kanguru Solutions is not responsible for
any damages incurred in the shipping process. Any claims for loss or damage must be made to carrier
directly. Claims for shipping errors should be reported to Kanguru Solutions within three (3) working days
of receipt of merchandise. Please refer to the RMA Procedure section of this manual if your duplicator
needs servicing.
Kanguru Solutions does not offer money back returns on its duplicator product lines due to the unique nature
of the product. All units will be fully supported under manufacturer’s and/or extended warranty plans.
Tech Support
If you experience any problems installing your Kanguru product or have any technical questions regarding
any of our products, please call our tech support department. Our tech support is free and available Monday
thru Friday, 9am to 5pm EST.
Call 1-508-376-4245
Or visit our website at www.Kanguru.com
Warranty and Tech Support