Chapter 6. error codes – Kanguru Optical Duplicator User Manual

Page 62

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62

Chapter 6. Error Codes

The following tables provide a description of the error codes and the recommend solution:

Error

Code

Error Message

Description & Recommended Solutions

41

Description:

Read errors exceed the specified limit

Possible Solution:

Replace with new master OR change Read Retries setting in

Setup menu.

200

Source Disc

Empty

Description:

The intended master disc is detected and identified successfully,

but it is a blank disc.

Possible Solution:

Please double check the master disc to ensure it contains data.

201

Bad Master

Description:

The master disc is detected but cannot be identified within 3

minutes.

Possible Solution:

Please check the master disc for quality, defects or errors.

202

No Targets!

Description:

The blank disc(s) are missing when the job starts.

Possible Solution:

Please make sure blank discs are placed in Writer trays.

203

Burner Mixed or

Firmware version

Mixed

Description:

The model or firmware version of the writers in the duplicator is

not the same.

Possible Solution:

This typically happens when you have recently replaced a Writer

drive. Contact Tech Support.

204

Targets & Master

Not Compatible!

Description:

The master disc and targets (blanks) are not of the same format.

The Kanguru Duplicator can’t cross copy across different media

formats.

Possible Solution:

Please go to Disc Info in the Advanced Setup menu to make

sure the master disc and the blank discs are the same format (see

section “3.13.14.1 Disc Info” on page 44).

Error Codes

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