Marantz AV8801 User Manual

Page 187

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184

GiPod / USB memory device / Internet Radio / Media Server / Flickr / Pandora / SiriusXM / SpotifyH

Symptom

Cause/Solution

Page

iPod cannot be
played.

• Some iPods do not support being used connected directly to the

iPod/USB port.

24

The file names
are not displayed
properly (“...”, etc.).

• Characters that cannot be displayed are used. This is not a

malfunction. On this unit, characters that cannot be displayed are
replaced with a “.” (period).

• Invalid tags are used for files within the USB memory device

connected to this unit. Use tags that are supported by this unit.

49

When a USB
memory device is
connected, “No
Connection” is
displayed.

• The set cannot recognize a USB memory device. Check the

connection.

• This unit supports mass storage class and MTP-compatible USB

memory devices. It will not recognize other USB memory devices.

• A USB memory device that the set cannot recognize is connected.

This is not a malfunction. marantz does not guarantee that all USB
memory devices will operate or receive power.

• USB memory device is connected via USB hub. Connect the USB

memory device directly to the iPod/USB port.

• The unit supports file structures with up to 8 levels and a total

maximum of 5000 subfolders and files per 1 folder. Change the
file structure of the USB memory device if necessary.

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49

Files on a USB
memory device
cannot be played.

• The USB memory device format should be set to FAT16 or

FAT32. For details, refer to the USB memory device’s operating
instructions.

• If the USB memory device is divided into multiple partitions, only

files in partition one can be played.

• Files are stored in a non-compatible format. Record the files in a

compatible format.

• You are attempting to play a file that is copyright protected. Files

that are copyright protected cannot be played on this unit.

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49

Internet Radio cannot
be played.

• Ethernet cable is not properly connected or network is

disconnected. Check the connection status.

• Program is being broadcast in non-compatible format. Only

Internet Radio programs in MP3 and WMA can be played on this
unit.

• The firewall of the PC or router has been activated. Check the

firewall settings of the connected PC or router.

• Radio station is not currently broadcasting. Choose a radio station

that is currently broadcasting.

• IP address is wrong. Check the set’s IP address.
• Some radio stations may go silent at certain times of the day. In

this case, no audio is output even when a station is received. Try
again later, or switch to another radio station.

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61

142

Symptom

Cause/Solution

Page

Files stored on a
computer cannot be
played.

• Files are stored in a non-compatible format. Record in a compatible

format.

• You are attempting to play a file that is copyright protected. Files

that are copyright protected cannot be played on this unit.

• Set and computer are connected by USB cable. The set’s iPod/

USB port cannot be used for connection to a computer.

• Media sharing settings are not correct. Change media sharing

settings so that the unit can access the folders on your computer.

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64

65

Music stored on
a NAS cannot be
played.

• If you use a NAS in conformity with the DLNA standard, enable

the DLNA server function in the NAS setting.

• If you use a NAS that does not conform with the DLNA standard,

play the music via a PC. Set Windows Media Player’s media
sharing function and add NAS to the selected play folder.

• If connection is restricted, set audio equipment as the connection

target.

65

Server is not found,
or it is not possible
to connect to the
server.

• The computer’s or router’s firewall is activated. Check the

computer’s or router’s firewall settings.

• Computer’s power is not turned on. Turn on the power.
• Server is not running. Launch the server.
• Set’s IP address is wrong. Check the set’s IP address.


142

Cannot connect to
preset or favorite
radio stations.

• Radio station is not currently broadcasting. Wait a while before

trying again.

• Radio station is not currently in service. It is not possible to

connect to radio stations that are no longer in service.

A list of broadcasting
stations is not
displayed.

• Connection to the network is unstable. Reconnect to the network

or redo the “Network” setting in the menu.

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,

141

For some radio
stations, “Radio
station server full” or
“Connection down”
is displayed and
station cannot be
connected to.

• Station is congested or not currently broadcasting. Wait a while

before trying again.

Sound is broken
during playback.

• Network or USB memory device’s signal transfer speed is slow

or communications lines or radio station is congested. This is not
a malfunction. When playing broadcast data with a high bit rate,
the sound may be broken, depending on the communications
conditions.

Basic v

ersion

A

dv

anced v

ersion

Inf
or

mations

Inf
or

mations

v See overleaf

DVD

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