ACTi ECD-1000 - Manual (Page 129)

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ECD-1000 User Manual
129
Troubleshooting
The Troubleshooting page allows users to export an error report (*.tgz) to be sent to the
Customer’s Help Desk (CHD) for troubleshooting purposes.
1. On the Setup screen, click Maintenance > Troubleshooting.
2. Click Export.
An error report (error_report.tgz) is generated. Save the file and send it to the CHD for
troubleshooting.