Document Outline

• New in this release
  • MG 1000B hardware platform
  • Media Card MC32S
  • Main and Branch Office running different releases
  • Main Office and Branch Office Migration
• How to get help
  • Getting help from the Nortel web site
  • Getting help over the telephone from a Nortel Solutions Center
  • Getting help from a specialist by using an Express Routing Code
  • Getting help through a Nortel distributor or re-seller
• Overview
  • Contents
  • What is Branch Office?
  • Main Office and Branch Office Migration
  • MG 1000B (MGC) compared to the MG 1000B (SSC)
  • MGC Serial Ports
    • Single CPU Implications
    • Dual CPU Implications
    • Terminal Server Support
    • MGC serial port default configuration
    • MGC serial ports configuration change in Overly 17
    • CEMux Support
    • Clock References
  • Main office hardware description
  • MG 1000B platform hardware description
    • MG 1000B Core
    • MG 1000B Expander
    • Signaling Server
    • Network Routing Service (NRS)
    • Telephones
    • Voice Gateway Media Card
    • Analog or digital trunk cards
    • Analog or digital line cards
  • MG 1000B with MGC Data Networking
    • MGC Network Connections
  • MG 1000B platform configuration overview
    • MG 1000B platform without an MG 1000B Expander
    • MG 1000B platform with an MG 1000B Expander
  • Capacity
    • Media Card DSP capacity
  • Software requirements
    • Main and Branch Office running the same release
    • Main and Branch Office running different releases
  • Package Combinations
  • Supported applications
  • Survivability
    • Active Call Failover
    • Configuring S2 IP Address to point to the main office TPS
• Bandwidth Management
  • Contents
  • Introduction
  • Codec negotiation
    • SIP example
    • G.711 A-law and mu-law interworking
    • Bandwidth management and codecs
    • Codec selection
    • Codec selection algorithms
  • Configuring Bandwidth Management parameters
    • Configuration rules
    • Network Planning
    • Enabling codecs
    • Configuring Bandwidth Management
    • Maintenance commands
  • Adaptive Network Bandwidth Management
    • Description
    • Feature packaging
    • Configuration rules
    • Configuring Adaptive Network Bandwidth Management
    • Maintenance commands
  • Tandem Bandwidth Management overview
    • Application
  • Dialing Plan Overview
  • Network using Uniform Dialing Plan
    • Common details
    • Differences when every Branch Office HLOC is shared with the main office
    • Call between two branch offices associated with the same main office
    • Every Branch Office HLOC is shared with the main office
    • No Branch Office HLOC is shared with the main office, but can be shared with another Branch Office
    • No Branch Office HLOC is shared with the main office or another Branch Office
    • Call between branch offices associated with different main office
    • Every Branch Office HLOC is shared with the main office
    • No Branch Office HLOC is shared with the main office or another Branch Office
    • Summary of provisioning procedures for Tandem Bandwidth Management
    • Provisioning Example of Tandem Bandwidth Management
    • Network using mixed Coordinated Dialing Plan and Uniform Dialing Plan
    • Call between two local branch offices
    • Call between branch offices associated with different main offices
  • Network using CDP only
    • Call between two local branch offices
    • Call between branch offices associated with different main offices
• Bandwidth Management Support for Network Wide Virtual Office
  • Contents
  • Feature description
  • Operating parameters
    • Assumptions
  • Feature interactions
    • Interaction with Zone-based Digit Manipulation
    • Interaction with Time and Date
    • Interaction with Off-Hook Alarm Security
  • Feature packaging
  • Feature implementation
    • Task summary list
  • Feature operation
• Alternative Call Routing for Network Bandwidth Management
  • Contents
  • Description
    • ALTPrefix
    • How Alternative Call Routing for NBWM works
    • Dialing plans
    • Examples of Alternative Call Routing for NBWM in operation
  • Operating parameters
  • Feature interactions
    • Call Redirections
    • Multiple Appearance Directory Number
    • Network Bandwidth Management
    • Network Class of Service
    • Network Routing Service (NRS)
    • Trunk Route Optimization (TRO)
    • Virtual Office
  • Feature packaging
  • Feature implementation using Command Line Interface
    • Task summary list
    • Sample printout
  • Feature implementation using Element Manager
    • Zone configuration
  • Diagnostics
  • Maintenance
    • Command Line Interface maintenance
    • Element Manager maintenance
  • Feature operation
• How the Branch Office feature works
  • Contents
  • Introduction
  • Normal Mode and Local Mode operation
    • Normal Mode
    • Local Mode
    • Virtual Trunks
    • IP Phone calls
    • Zones
    • Vacant Number Routing
    • Time of Day
    • MG 1000B IP Phone to local PSTN calls
    • IP Phone to analog (500/2500-type) or digital telephone calls
    • Conference calls
    • Group Call
  • Configuring non-zero S2 IP Addresses
    • Points to remember
    • Configuring the S2 IP Address parameter
  • Multiple Appearance DN (MADN)
    • IP Phones with the same DN at the Branch Office
    • IP Phones with the same DN at the main office
  • Emergency services
    • Configuring ESA for emergency services
    • Configuring SPN for emergency services
  • Abbreviated Dialing
  • MG 1000B Core interoperability
  • Network Wide Redundancy Phase II and Network Music
• Planning and management
  • Contents
  • Data network planning
    • LAN/WAN bandwidth requirements
  • Branch Office dialing plan
    • Emergency Services
    • Zones
    • Music on Hold
    • ESN Access Codes
    • Provisioning the IP Phones
    • Configuration example for PSTN resources at the Branch Office
  • Management
    • Remote Access
    • Element Manager
    • Telephony Manger 3.1
    • Set-Based Installation for IP Phones
    • Traffic measurement
    • Call Detail Recording (CDR)
    • Proactive Voice Quality management
    • System security
• Adding a Branch Office
  • Contents
  • Introduction
  • Main office requirements
    • Optional features
    • Branch Office requirements
  • Implementation summary
  • Adding a CS 1000 Release 5.0 Branch Office to a Branch Office with a previous software release
    • Upgrade the entire network to CS 1000 Release 5.0
    • Upgrade only the main office to CS 1000 Release 5.0
• Converting a Small System to a Branch Office
  • Contents
  • Introduction
  • Requirements
  • Conversion
    • Implementation summary
• Upgrading to CS 1000 Release 5.0
  • Contents
  • Introduction
  • Upgrading to CS 1000 Release 5.0
• Main office configuration
  • Contents
  • Introduction
  • Zone parameters
    • Element Manager zone configuration
  • IP Phone passwords and parameters
  • MG 1000B IP Phone configuration
    • MG 1000B IP Phone configuration using TM 3.01
    • MG 1000B IP Phone configuration using LD 11
• MG 1000B platform hardware installation
  • Contents
  • Installing an MG 1000B Core
    • Readiness checklist
    • Rack-mounting an MG 1000B Core or MG 1000B Expander
    • Installing cards
  • Installing a Signaling Server
    • Materials required
    • Preparing for rack-mounting
    • Rack-mounting
    • Connecting and powering up the Signaling Server
• MG 1000B software installation
  • Contents
  • Signaling Server software installation
    • Materials required
    • Creating the Signaling Server CD
    • Installing the Signaling Server software
    • Upgrading the SIgnaling Server software
    • Signaling Server tools
    • Signaling Server port speed
    • Verifying a successful configuration
  • Connecting the MG 1000B Core to the network
    • Connecting the MG 1000B Core to the network
    • Using Element Manager to configure the node
  • Installing MG 1000B Hardware
    • Installing the cards
    • Installing a DSP Daughterboard
    • Installing the MGC card
    • Installing the CP PM card
• Branch Office configuration
  • Contents
  • Configuring the Branch Office
    • Summary of steps
    • Configuring the Media Cards
    • Configuring the trunks and lines
  • Zone parameters
    • Element Manager Branch Office zone configuration
  • Adding the Branch Office endpoints to the NRS database
• MG 1000B telephones
  • Contents
  • Overview
  • Installing and configuring IP Phones
    • Password requirements
    • Installing an IP Phone using the keypad
    • Branch User Config
    • Transferring IP Phone data using TM 3.01
    • Survivability test
    • Installing IP Phones through LD 11
  • Using the IP Phones
    • Telephone Options
    • Virtual Office Login on the Branch Office
    • Test Local Mode
    • Personal Directory, Callers List, Redial List
  • Set-Based Removal
  • Analog and digital devices in the Branch Office
    • Analog devices
    • Digital devices
    • Activating analog (500/2500-type) and digital telephones
• Dialing plan configuration
  • Contents
  • Overview
  • Introduction
    • Dialing plans
    • Routing
    • SIP/H.323 zones
    • Bandwidth management zones
  • Zone-based digit manipulation
  • CLID composition
    • CLID verification
  • Configuring the dialing plan for PSTN access to Branch Users in Normal Mode
    • Preparing to configure the dialing plan
    • Configuring the dialing plan
    • Dialing plan configuration using Element Manager
  • Testing PSTN access using an MG 1000B IP Phone
• Emergency Services configuration
  • Contents
  • Overview
  • Emergency Services Access (ESA)
    • Routing ESA calls
    • Configuring ESA for the Branch Office
    • Element Manager ESA configuration
  • Emergency Service using Special Numbers (SPN)
  • CLID verification (CLIDVER)
  • Networked M911
• Basic Emergency Services When VO Logged Out
  • Contents
    • Overview
    • Configure ESA Data Block
    • Warm Start
    • Emergency Services For Client Mobility
    • Active Call Fail Over
    • Context Sensitive Soft Keys
    • Element Manager
• Abbreviated Dialing configuration
  • Contents
  • Overview
    • Recommended configuration
  • Configuring Abbreviated Dialing
• Maintenance and diagnostics
  • Contents
  • Firmware downloads
    • Enhanced UNIStim Firmware Download for IP Phones
  • Troubleshooting
  • Signaling Server CLI commands
    • isetShow
    • clearLockout TN or IP
  • Call Server commands
    • Verify CLID
    • Print Branch Office zone information
    • Enable/disable Branch Office zone features
    • View status of Branch Office zone at main office Call Server
    • Change/print PVQ notification levels
    • Print PVQ statistics
    • Print inventory
• Preprogrammed data
  • Contents
  • Introduction
  • Passwords and codes
  • Default numbering plan
    • First digits
    • Important extension numbers
  • Flexible Feature Codes
  • SDI ports
    • Modem port
    • ESDI settings
    • Telephone tones
  • Trunk routes
  • System parameters
  • Customer data
  • Trunk models
  • Telephone models
• Branch Office engineering example
  • Contents
  • Introduction
  • Assumptions
  • Calculations
    • Traffic
    • MG 1000B Core and MG 1000B Expander requirements
    • Bandwidth requirements
    • Branch Office conference engineering
• On-net dialing plan configuration examples
  • Contents
  • Introduction
  • Coordinated Dialing Plan
  • Uniform Dialing Plan
    • Call Scenarios
    • Configuration example
  • Group Dialing Plan
    • Call Scenarios
    • Configuration example
  • Transferable DN
• Off-net dialing plan configuration example
  • Contents
  • Introduction
  • Call scenario
  • Provisioning
    • Main office
    • NRS
    • Branch Office
  • Call example
    • Main office
    • NRS
    • Branch Office
• List of terms
• Figures
  • Figure 1 Branch Office associated with a CS 1000E main office
  • Figure 2 CS 1000 Release 5.0 MG 1000B System
  • Figure 3 MG 1000B Core/MG 1000B Expander
  • Figure 4 CS 1000B and MG 1000B with MGC - Data Network Topology
  • Figure 5 Single server port network connections (no dual-homing)
  • Figure 6 Single server port network connections (dual-homing - non distributed)
  • Figure 7 Single server port network connections (dual-homing - distributed)
  • Figure 8 Multi server port network configuration (dual-homing - distributed)
  • Figure 9 Single server port network connections - cascading
  • Figure 10 Multi server (CP-P4) port network configuration (dual-homing - distributed)
  • Figure 11 MG 1000B platform without MG 1000B Expander
  • Figure 12 MG 1000B platform with MG 1000B Expander
  • Figure 13 Configuring a codec
  • Figure 14 Zones web page
  • Figure 15 Maintenance Commands for Zones web page
  • Figure 16 Element Manager - intrazone statistics
  • Figure 17 Call Progress with Adaptive Network Bandwidth Management
  • Figure 18 Adaptive Network Bandwidth Management graph
  • Figure 19 Effect of the default CQos Coefficient
  • Figure 20 Effect of a higher CQoS Coefficient
  • Figure 21 Adaptive Network Bandwidth Management and CAC web page
  • Figure 22 Element Manager - CAC parameters
  • Figure 23 Sample output for PRT INTRAZONE command
  • Figure 24 Sample output for PRT INTERZONE command
  • Figure 25 A call between two branch offices tandems through the main office
  • Figure 26 General legend
  • Figure 27 Scenario 1: UDP throughout the network
  • Figure 28 Call flow for Scenario 1 - local call
  • Figure 29 Call flow for Scenario 1 - local call
  • Figure 30 Call flow for Scenario 1- local call
  • Figure 31 Call flow for Scenario 1 - call to a remote Branch Office (originator side)
  • Figure 32 Call flow for Scenario 1 - call to remote Branch Office (destination side)
  • Figure 33 Call flow for Scenario 1 - call to remote Branch Office (originator side)
  • Figure 34 Call flow for Scenario 1 - call to remote Branch Office (destination side)
  • Figure 35 Call flow for Scenario 1 - call to remote Branch Office (originator side)
  • Figure 36 Call flow for Scenario 1 - call to remote Branch Office (destination side)
  • Figure 37 Provisioning example
  • Figure 38 Tandem endpoint configuration in Element Manager
  • Figure 39 Scenario 2 - UDP between main offices, CDP inside the main office region
  • Figure 40 Call flow for Scenario 2 - local call dials CDP
  • Figure 41 Call flow for Scenario 2 - local call dial UDP
  • Figure 42 Call flow for Scenario 2 - local call to remote Branch Office (originator side)
  • Figure 43 Call flow for Scenario 2 - call to remote Branch Office (destination side)
  • Figure 44 Scenario 3 - full CDP network
  • Figure 45 Call flow for Scenario 3 - local call
  • Figure 46 Call flow for Scenario 3 - calls to remote Branch Office (originator side)
  • Figure 47 Call flow for Scenario 3- calls to remote Branch Office (destination side)
  • Figure 48 Example of Alternative Call Routing for NBWM in operation
  • Figure 49 Example of an alternately routed call between a Branch Office telephone in Normal Mode and a main office telephone
  • Figure 50 Illustration showing digits dialed and outpulsed with Alternative Call Routing for NBWM
  • Figure 51 Example of an alternately routed call between a main office telephone and a Branch Office telephone
  • Figure 52 Illustration showing digits dialed and outpulsed with Alternative Call Routing for NBWM
  • Figure 53 Example of an alternately routed call between a Branch Office telephone and another Branch Office telephone
  • Figure 54 Illustration showing digits dialed and outpulsed with Alternative Call Routing for NBWM
  • Figure 55 Access the Zone web page
  • Figure 56 Access the Zones web page to select Alternate Routing for Calls between IP Stations
  • Figure 57 Access the Alternate Routing for Calls between IP Stations web page to configure the feature
  • Figure 58 System Maintenance web page
  • Figure 59 Maintenance web page showing Select by Functionality
  • Figure 60 The Maintenance Commands for Zones web page with PRT ZALT results
  • Figure 61 Show the status of the Alternative Call Routing feature for the Branch Office zone
  • Figure 62 Enable zone Branch Office behavior
  • Figure 63 Alarm Suppression Time Period (ZAST)
  • Figure 64 Configuration using S2 IP Address
  • Figure 65 Network Music Service Feature Packaging Requirements
  • Figure 66 Branch Office-specific zone configuration
  • Figure 67 Branch Office-specific Zone Basic Property and Bandwidth Management
  • Figure 68 Zone Time Difference and time zone
  • Figure 69 Guide bracket installed in a rack
  • Figure 70 Right ear bracket installed on the MG 1000B Core
  • Figure 71 MG 1000B Core and MG 1000B Expander installed in a rack
  • Figure 72 Power switch on the front of the MG 1000B Core
  • Figure 73 Media Card
  • Figure 74 Signaling Server
  • Figure 75 Signaling Server brackets (two of each)
  • Figure 76 Signaling Server support bracket
  • Figure 77 Left hinge mount
  • Figure 78 Right hinge mount
  • Figure 79 Snapped-in bezel door
  • Figure 80 Installed rack-mount bracket
  • Figure 81 Rack-mounting the Signaling Server
  • Figure 82 Back of Signaling Server
  • Figure 83 Maintenance to Signaling Server connection
  • Figure 84 Signaling Server with open bezel door
  • Figure 85 MAC address
  • Figure 86 Signaling Server indicators and power switch
  • Figure 87 Tools menu
  • Figure 88 Back of MG 1000B Core
  • Figure 89 Confirm IP telephony node values H.323 Gatekeeper
  • Figure 90 Confirm IP telephony node values SIP Redirect Server
  • Figure 91 DSP Daughterboard
  • Figure 92
  • Figure 93 Branch Office-specific Zone Basic Property and Bandwidth Management
  • Figure 94 Set-Based Installation Step 1
  • Figure 95 Set-Based Installation Step 2
  • Figure 96 Set-Based Installation Step 3
  • Figure 97 Set-Based Installation Step 4
  • Figure 98 Set-Based Installation Step 6
  • Figure 99 Set-Based Installation Step 7
  • Figure 100 Set-Based Installation complete
  • Figure 101 Options menu
  • Figure 102 Branch User ID
  • Figure 103 Branch password
  • Figure 104 Main Office Terminal Number
  • Figure 105 Main office password
  • Figure 106 Entry of Main Office TN
  • Figure 107
  • Figure 108 Options menu
  • Figure 109 Virtual Office - logged in
  • Figure 110 Virtual Office application menu
  • Figure 111 Virtual or Branch soft key display
  • Figure 112 Resume Normal Mode
  • Figure 113 NRS Routing Entries window with no endpoint selected
  • Figure 114 NRS Lookup path for gateway endpoints
  • Figure 115 NRS Routing Entries window for selected endpoint
  • Figure 116 NRS Add Routing Entry
  • Figure 117 Zone Dialing Plan and Access Codes
  • Figure 118 Zone Emergency Service Information
  • Figure 119 New and changed prompts and responses in LD 16
  • Figure 120 Required firmware version
  • Figure 121 Branch Office traffic flow
  • Figure 122 Coordinated Dialing Plan (CDP)
  • Figure 123 Uniform Dialing Plan (UDP)
  • Figure 124 Group Dialing Plan (GDP)
  • Figure 125 Transferable DN (TNDN) (pre-transfer)
  • Figure 126 Transferable DN (TNDN) (post-transfer)
  • Figure 127 Off-net dialing plan example - call scenario.
  • Figure 128 NRS Routing Entries window
  • Figure 129 NRS Add Routing Entry
• Tables
  • Table 1 Contents
  • Table 2 CEMux Packs and daughter boards supported in MG 1000B with MGC
  • Table 3 Card slots for MG 1000B Core and MG 1000B Expander
  • Table 4 New IP Phone TN type naming convention
  • Table 5 Best Bandwidth algorithm - codec type
  • Table 6 Adaptive Network Bandwidth Management and CAC fields
  • Table 7 Configuration details for the general case
  • Table 8 Provisioning details for this case
  • Table 9 Main office B DMI and RLI provisioning (for calls in Branch Office B)
  • Table 10 Main office B LOC provisioning for LOC 741 841
  • Table 11 Main office and Branch Office HLOC provisioning - Main office B and Branch Office B
  • Table 12 Main office B LOC provisioning for LOC to remote main office system - main office A is LOC 842
  • Table 13 Main office A LOC provisioning for LOC to remote main office systems - main office B is LOC 841
  • Table 14 Branch Office terminating RLI provisioning
  • Table 15 Provisioning details for this case
  • Table 16 Provisioning details for this case
  • Table 17 Sample values for Abbreviated Dialing
  • Table 18 Example dialing string, area codes, and Access Codes
  • Table 19 IP Phone node passwords
  • Table 20 Readiness checklist
  • Table 21 Tools checklist
  • Table 22 DSP Daughterboard configurations
  • Table 23 MGC Serial Port Capabilities
  • Table 24 LD 11 Branch Office changes for Internet Telephones
  • Table 25
  • Table 26 Mapping between from CTYP parameter in SPN block to call-type before digit manipulation
  • Table 27
  • Table 28 Normal Operation troubleshooting
  • Table 29 Legend for LD 32 STAT command Login status
  • Table 30 Branch User Config troubleshooting
  • Table 31 Passwords and codes
  • Table 32 Default numbering plan First digit
  • Table 33 Default numbering plan important extension numbers
  • Table 34 Flexible Feature Codes
  • Table 35 Pre-configured SDI ports
  • Table 36 Pre-configured PTY ports
  • Table 37 ESDI settings
  • Table 38 Preprogrammed trunk route information
  • Table 39 System parameters
  • Table 40 Preprogrammed trunk route information
  • Table 41 Equipment characteristics
  • Table 42 Traffic characteristics
  • Table 43 MG 1000B Core and MG 1000B Expander card type, number and devices
  • Table 44 Full Duplex Ethernet bandwidth for one channel (one Erlang)
  • Table 45 Traffic capacity at P.01, P.005, and P.001 GOS
  • Table 46 LAN/WAN bandwidth for one channel (one Erlang)
• Procedures
  • Procedure 1 Printing intrazone and interzone statistics for a zone
  • Procedure 2 Displaying CAC parameters for one or more zones
  • Procedure 3 Provisioning Tandem Bandwidth Management
  • Procedure 4 Accessing the Zones web page
  • Procedure 5 Printing zone ALTPrefix
  • Procedure 6 Show Status
  • Procedure 7 Enabling a zones Branch Office behavior
  • Procedure 8 Suppress Alternative Call Routing for NBWM alarms
  • Procedure 9 Configuring ESN and MG 1000B zones
  • Procedure 10 Setting the IP Phone Installers Password
  • Procedure 11 Setting and changing the Station Control Password Configuration
  • Procedure 12 Configuring MG 1000B IP Phones at the main office using LD 11
  • Procedure 13 Mounting the MG 1000B Core or MG 1000B Expander in a 19-inch rack
  • Procedure 14 Preparing the Signaling Server for rack-mounting
  • Procedure 15 Rack-mounting the Signaling Server
  • Procedure 16 Connecting and powering up the Signaling Server
  • Procedure 17 Creating a Signaling Server software CD-ROM
  • Procedure 18 Viewing the Tools Menu
  • Procedure 19 Changing the Signaling Server port speed
  • Procedure 20 Verifying successful configuration
  • Procedure 21 Configuring the ELAN network interface IP address
  • Procedure 22 Connecting the Ethernet ports
  • Procedure 23 Configuring the MG 1000B zone
  • Procedure 24 Using Set-Based Installation
  • Procedure 25 Configuring a Branch User
  • Procedure 26 Testing the telephone for survivability
  • Procedure 27 Installing IP Phones through overlays
  • Procedure 28 Changing the SCPW
  • Procedure 29 Using the Telephone Options feature
  • Procedure 30 Using the Virtual Office Login feature
  • Procedure 31 Using the Test Local Mode feature
  • Procedure 32 Using the Set-Based Removal feature
  • Procedure 33 Configuring the main office
  • Procedure 34 Configuring the NRS database
  • Procedure 35 Configuring the Branch Office
  • Procedure 36 Testing PSTN access using an MG 1000B IP Phone
  • Procedure 37 Configuring the main office
  • Procedure 38 Configuring the Branch Office
  • Procedure 39 Configuring the Branch Office zone
  • Procedure 40 Testing ESDN using an MG 1000B Telephone
  • Procedure 41 Configuring Speed Call List (SCL)
  • Procedure 42 Configuring Pretranslation Groups
  • Procedure 43 Assigning Pretranslation Groups to the telephones
  • Procedure 44 Configuring Incoming DID Digit Conversion (IDC)
  • Procedure 45 Upgrading firmware for CS 1000 Release 5.0
  • Procedure 46 Upgrading firmware for CS 1000 Release 4.0 and earlier
  • Procedure 47 Calculating traffic
  • Procedure 48 Calculating Call Server Loading
  • Procedure 49 Calculating TLAN subnet bandwidth for IP Phone traffic
  • Procedure 50 Calculating MG 1000B with Virtual Trunk LAN/WAN
  • Procedure 51 Calculating unspecified conference traffic
  • Procedure 52 Calculating known conference traffic
  • Procedure 53 Calculating Branch Office traffic, and LAN/WAN bandwidth without local messaging (CallPilot) capability