Nortel Networks NN43001-314 User Manual
Page 350
350
Maintenance and diagnostics
Message
Probable Cause
Actions
Main office node is not
registered as a SIP or
H.323 endpoint to the NCS.
Register the main office node to the NCS.
Branch User ID endpoint is
not in NCS database.
Check NRS database and update as required.
Local Mode
Invalid ID (1)
Incorrect Branch User ID
configured.
Correct Branch User ID configuration in Branch
Office TN.
Branch User ID not found
in any equipped TN.
Check main office Branch User configuration,
and update as required.
Local Mode
Invalid ID (2)
Incorrect Branch User ID
configured.
Correct Branch User ID configuration in Branch
Office TN.
NCS database has Branch
Office as endpoint for
Branch User ID.
Correct NRS database configuration to have
main office as Branch User ID endpoint.
Local Mode
Invalid ID (3)
Incorrect Branch User ID
configured.
Correct Branch User ID configuration in Branch
Office TN.
Required FW
Vers
Firmware incompatible with
main office TPS.
Upgrade IP Phone firmware at the MG 1000B
TPS.
Nortel recommends that customers upgrade
all MG 1000B TPSs before they upgrade the
main office TPS during firmware upgrade. The
IP Phones are directed to the Branch Office for
firmware upgrade, and then redirected to the
main office automatically.
Table 27
Legend for LD 32 STAT command Login status
Number
Description
0
Initialize status
1
Branch User Login
2
Branch User Local Mode Test
3
Branch User Config
5
Branch User Forced Logout (F/W Download)
6
Branch User No Branch Password Provisioned
7
Branch User Locked from Branch Password Retry
10
Branch User NRS Unreachable
11
Branch User NRS User Unknown (user id - TN combination
unknown)
Nortel Communication Server 1000
Branch Office Installation and Commissioning
NN43001-314
01.02
Standard
Release 5.0
20 June 2007
Copyright © 2007, Nortel Networks
.