Nortel Networks NN43001-314 - Manual (Page 353)

Troubleshooting 353
Message Probable Cause Actions
Incorrect Branch User ID
entered. Retry with correct Branch User ID. Permission
Denied (2)
IP Phone Installer’s
Password at the main
office TPS not configured
or disabled and the Branch
User ID is already assigned
to a user in another Branch
Office. Identify duplicate Branch User ID allocation,
and make correction.
Incorrect Branch User ID
entered. Retry with correct Branch User ID.
Incorrect IP Phone
Installer’s Password at the
main office TPS entered. Retry with correct IP Phone Installer’s Password
at the main office TPS.
Permission
Denied (3)
Station Control Password
not configured in Main
Office TN. Add Station Control Password to the Main
Office TN.
Permission
Denied (4) Terminal type configured
in the Main Office TN does
not match the type of the
MG 1000B IP Phone. Change the terminal type in the Main Office TN
to match the type of the MG 1000B IP Phone,
or
change the terminal type in the Branch Office
TN to match the type in the Main Office TN,
and replace the MG 1000B IP Phone with the
correct type.
Incorrect Branch User ID
entered. Retry with correct Branch User ID.
Incorrect Branch Office
IP Phone Installer’s
Password or Temporary IP
Phone Installer’s Password
entered. Retry with correct Branch Office IP Phone
Installer’s Password or Temporary IP Phone
Installer’s Password.
Permission
Denied (6)
Incorrect main office
IP Phone Installer’s
Password or Station
Control Password entered. Retry with correct main office IP Phone
Installer’s Password or Station Control
Password.
Nortel Communication Server 1000
Branch Office Installation and Commissioning
NN43001-314 01.02 Standard
Release 5.0 20 June 2007
Copyright © 2007, Nortel Networks
.