Follett VERSION 6.00 User Manual

Page 440

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04/04

440

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Setting up hold and interlibrary loan request options

The Allow Hold Requests and Allow ILL (InterLibrary Loan) Requests options

let your patrons and associated libraries submit requests via email. If you want to

allow your patrons to place actual holds and reserves, see the Patron

Empowerment section on page 445.

Important:

Since the request forms are not password protected, unqualified

individuals can submit requests. For security purposes, these requests

do not touch your library's database. Instead, they simply supply the

information needed to process the request.

1. Under Email Requests, in the Outgoing Mail Server text box, enter the name

of your mail server (for example, smtp.washington.edu).

2. Choose whether or not the patrons must include their email address.

S

Select Not Required if you (the library administrator) do not require the

patron's email address and your SMTP mail server does not require a

sender's email address. (Some SMTP mail servers reject incoming email

messages that don't include a return email address.)

S

Select Require Patron To Enter if you do require the patron's email

address.

S

Select Use Default If Left Blank if you do not require the patron's email

address but your SMTP mail server does. Then enter an appropriate

default address in the text box.

3. To allow hold or interlibrary loan requests, select the appropriate check boxes

and enter the email addresses for the requests (for example,

[email protected]).

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