BINDER VD 23 - Manual (Page 89)

VDL (E2.1) 04/2014 page 89/107
16.3 Sending the unit back to BINDER GmbH
If you return a BINDER product to us for repair or any other reason, we will only accept the product upon
presentation of an authorization number (RMA number) that has previously been issued to you. An au-
thorization number will be issued after receiving your complaint either in writing or by telephone prior to
your sending the BINDER product back to us. The authorization number will be issued following receipt of
the information below:
•
BINDER product type and serial number
• Date of purchase
• Name and address of the dealer from which you bought the BINDER product
• Exact description of the defect or fault
• Complete address, contact person and availability of that person
• Exact location of the BINDER product in your facility
• A contamination clearance certificate (chap. 20) must be faxed in advance
The authorization number must be applied to the packaging in such a way that it can be easily recognized
or be recorded clearly in the delivery documents.
For security reasons we cannot accept a unit delivery if it does not carry an authorization num-
ber.
Return address: BINDER GmbH
Abteilung Service Gänsäcker 16
78502 Tuttlingen
Germany
17. Disposal
17.1 Disposal of the transport packing
Packing element Material Disposal
Straps to fix packing on pallet Plastic Plastic recycling
Wooden transport box (option)
with metal screws
Non-wood (compressed match-
wood, IPPC standard)
Wood recycling
Metal Metal recycling
Pallet
with foamed plastic stuffing
Solid wood (IPPC standard) Wood recycling
PE foam Plastic recycling
Transport box
with metal clamps
Cardboard Paper recycling
Metal Metal recycling
Removal aid
Cardboard Paper recycling
Plastic Plastic recycling
Edge protection Styropor ® or PE foam Plastic recycling
Protection of doors PE foam Plastic recycling
Bag for operating manual PE foil Plastic recycling
Insulating air cushion foil (packing of
optional accessories)
PE foil Plastic recycling
If recycling is not possible, all packing parts can also be disposed of with normal waste.