Grass Valley Xplorer Vertigo Suite v.4.8 - Manual (Page 13)

Xplorer User Manual 2-3
Getting started with Xplorer
Starting Xplorer and connecting to the Xmedia Server
As a client application, Xplorer must always be connected to the Xmedia Server, which is
the centralized asset management server and license manager for Vertigo applications and
devices.
Each time Xplorer is opened, it verifies the connection to the Xmedia Server and the
availability of the Xplorer license. If both conditions are successful, then Xplorer opens and
is ready to be used. However, if either of these conditions is unsuccessful, an error message
appears and prompts you to remedy the situation (see below).
While using Xplorer, the connection to the Xmedia Server must always be maintained
(active). As such, Xplorer continuously verifies and reports the connection status using the
XMS icon in the Xmedia Server Viewer. Figure
2-1 demonstrates the two states of the XMS
icon’s connectivity status.
Figure 2-1. Xplorer’s Xmedia Server connection status
If for any reason the connection to the Xmedia Server fails (disconnected), you must re-
establish the connection before continuing to use Xplorer.
N
OTE
Common reasons for losing the connection are that the Xmedia Server or the machine
hosting Xplorer has lost its network connection (network is down, IP address has changed
or network cable disconnected), the Xmedia Server service has been stopped, or the
Xmedia Server machine has been shutdown or has crashed.
The following sections describe how to resolve situations in which Xplorer cannot connect
to the Xmedia Server or find a valid license on startup.
Resolving an Xmedia Server connection failure when opening Xplorer:
1.
Open Xplorer by clicking V ERTIGO X MEDIA >X PLORER from the Windows Start menu.
If Xplorer cannot successfully connect to the Xmedia Server, the following error
message appears.
Xplorer is actively
connected to the
Xmedia Server Xplorer has been
disconnected from
the Xmedia Server