Grass Valley Xplorer Vertigo Suite v.4.8 User Manual

Page 14

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2-4

Xplorer User Manual

Getting started with Xplorer

2.

Click Yes and Xplorer’s S

ETTINGS

window opens and displays the XMS page.

Figure 2-2. Xplorer’s Settings window

3.

In the X

MEDIA

S

ERVER

IP A

DDRESS

field, type the IP address of the machine hosting the

Xmedia Server.

4.

Unless the port number was changed when the Xmedia Server was installed, the default
in the X

MEDIA

S

ERVER

P

ORT

field will be correct. If it was changed, enter the new number.

5.

Click OK.
Xplorer should now open. If Xplorer still cannot connect to the Xmedia Server, consult
your system administrator. The problem could be due to one of the following:
• The IP address or port was entered incorrectly.
• The machine hosting the Xmedia Server is down.
• The Xmedia Server is not running on the host machine.
• The machine is not connected to the network.

Resolving a license failure when opening Xplorer:
1.

Open Xplorer by clicking V

ERTIGO

X

MEDIA

>X

PLORER

from the Windows Start menu.

If Xplorer cannot successfully locate a valid Xplorer license on the Xmedia Server, the
following error message appears.

2.

Evaluate and act according to the following:
• If you suspect that the cause of the license error is that the Xplorer license has not yet been

installed and validated on the Xmedia Server, click Enter License. The License Manager
opens and you can follow the instructions in the Release Notes for acquiring and installing
a software license.

• If you suspect that the cause of the license error is that Xplorer is connected to the wrong

Xmedia Server (the license resides on another Xmedia Server), click Change Server.
Xplorer’s S

ETTINGS

window opens and displays the XMS page (figure

2-2

). In the X

MEDIA

S

ERVER

IP A

DDRESS

field, type the IP address of the Xmedia Server that holds a valid

Xplorer license. Click OK.

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