Warranty and performance guarantee – SAF-HOLLAND XL-FW10009UM FW35 Series Fifth Wheel User Manual

Page 24

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XL-FW10009UM-en-US Rev B · 2012-06-05 · Amendments and errors reserved. © SAF-HOLLAND, Inc.

24

Warranty and Performance Guarantee

S

A

F-

H

O

LL

A

N

D

’s

C

om

m

itm

en

t

We wa

rra

nt

ea

ch

F

W

35

, F

W

33

, a

nd F

W

31

fi

fth

wheel

(h

erei

n ref

err

ed

to

a

s “F

W3

5 S

eri

es

”)

ma

nu

fa

ct

ur

ed

after

Octobe

r 1,

2

01

0, whe

n

prope

rly instal

led

on

your

vehic

le

and ma

inta

ined

and

ope

rate

d in

accordance w

ith

our req

uirements, as fo

llows

:

I. M

at

er

ia

ls

&

W

or

km

an

sh

ip

:

SA

F-

HOLLAND

warr

ants our “F

W

35 S

er

ies

” f

ifth

wheels (with

th

e e

xc

ep

tion of t

er

m

inal t

ra

ct

or

an

d e

le

va

ting

fift

h w

he

el

s)

w

ill

be

fr

ee

fr

om

d

efe

ct

s

in

m

at

er

ial

a

nd

w

or

km

ans

hi

p f

or

si

x y

ear

s

af

ter the date

of

yo

ur

purch

ase

or

60

0,0

00

m

iles

(w

hichev

er

comes

fi

rst) w

hen

used

for

app

roved app

licat

ions

(as def

ined

in our

Fi

fth

W

hee

l Ap

plic

atio

n Gu

id

e fou

nd i

n

our

Hol

la

nd

Fifth

Whee

l C

atalog

and

S

pec

ifi

cation

Gui

de).

In

app

roved

app

licati

ons (as

def

ined in our Fi

fth

Wheel

Appl

icati

on

Gui

de),

lube

pl

ate

s (F

W3

3

and

FW

31

) are

warr

anted

for

two years after

the date

of

your

pu

rchase or

20

0,0

00

m

iles

(whichever

c

omes

fi

rst).

II. A

pp

lic

at

io

n S

pe

ci

fic

P

er

fo

rm

an

ce

G

ua

ra

nt

ee

:

In add

iti

on, w

hen y

our “

FW

35”

Ser

ies

fi

fth

wheel

is

used

in

St

andard

Duty

Applicat

ions

(as d

efined

in

our

Fi

fth

Wheel

Ap

plicat

io

n G

uid

e)

it

w

ill,

for

s

ix y

ears after

the date

of

your

pu

rc

has

e or

60

0,0

00 m

iles

(whic

hev

er

comes

fi

rs

t):

1.

Oper

ate

as des

cribed

in

our

app

lic

able “

FW

35

Se

ries

” ope

rati

on

a

nd m

ai

nte

na

nc

e liter

ature;

2.

Maintai

n a

n

accep

table wear

li

mi

t bet

wee

n the

fifth

wheel

lo

cks

and

a new

S

AE

J7

00

b k

ingpi

n

when ad

justed

in

acc

ord

ance w

ith o

ur app

licable

“F

W3

5 S

er

ies

” ma

inte

na

nce

liter

ature.

SAF-

HO

LLAN

D w

ill,

at

it

s opt

io

n, c

ove

r t

he c

os

t t

o r

ep

air

or r

ep

la

ce

any “

FW

35

S

er

ies

” fifth w

heel

or

component

needing

rep

lacement

under

the ab

ove warr

anty.

H

O

LL

A

N

D

F

W

3

5

, F

W

3

3

a

nd

F

W

31

S

ER

IE

S

F

IF

TH

W

H

EE

L

S

ix

(6

) Y

ea

r N

or

th

A

m

er

ic

an

C

om

m

er

ci

al

W

ar

ra

nt

y

Part

s reimburs

ement

is l

imited

to

the part

s acqu

isitio

n c

ost, not

to exceed

the sugges

ted

list pric

e.

Labor reimb

urs

ement is based

on

a pu

bl

is

he

d la

bo

r sc

he

du

le

in

co

nj

un

ct

io

n w

ith lo

ca

l l

ab

or r

ates.

Yo

ur

R

es

po

ns

ib

ili

ti

es

Yo

u ar

e

re

sp

on

sib

le

fo

r p

rop

er

in

st

al

la

tio

n,

op

er

at

io

n,

a

nd

ma

in

te

na

nc

e

(inc

ludi

ng l

ubr

icati

on)

as speci

fie

d in

our

publicatio

ns o

n “

FW

35

Se

ries

” f

ifth

wheels and for using

the

product

in

the

app

roved

app

licati

on

within rate

d c

apabil

iti

es

.

C

la

im

s

You

are req

ui

red

to

obt

ai

n prior

a

uthoriz

atio

n fro

m

a

n

author

ized

SA

F-

HOLLAND c

ustomer

ser

vice r

ep

res

entative before rep

laci

ng

or

ret

urning a

ny part

. Yo

u

are req

ui

red

to ret

ai

n the product

or part

cl

ai

m

ed

to

b

e

co

ve

re

d b

y th

is

wa

rra

nt

y a

nd r

etu

rn

it

to

S

AF

-H

OL

LA

ND

upon req

uest. Yo

u m

ust submit

a

va

lid

Se

rv

ice Report

to

h

ave your

warr

anty req

uest consider

ed

. The

Se

rv

ice Report

fo

rm

is ava

ilable

un

der

the S

ervi

ce S

ecti

on

of

ou

r websi

te

at

www.saf

ho

lla

nd

.us

or

by

call

ing

1-

88

8-

39

6-

65

01.

Ex

cl

us

io

ns

a

nd

L

im

it

at

io

ns

This warr

an

ty does not

cover a

ny “

FW3

5

Se

ries

” fi

fth whee

l or

component

that f

ails, ma

lfu

nctio

ns or

is damage

d as a

res

ul

t of

acci

dent, ab

use, imprope

r use,

im

prope

r instal

la

tio

n, i

nte

ntio

nal

mod

ificat

ion, cor

ro

si

on, failur

e t

o pr

ov

id

e

re

as

onab

le

maint

enance

,

or norma

l wear not

covered

u

nde

r the per

forma

nce gu

arantee

.

TH

IS

W

AR

RA

NT

Y I

S O

UR

S

OL

E W

AR

RA

NT

Y I

N

R

EG

AR

D

TO

T

HE

FI

FT

H W

HE

EL

S L

IS

TE

D

A

BO

VE

. W

E M

AK

E N

O

O

TH

ER

W

AR

RA

NT

IE

S,

EX

PR

ES

S O

R I

M

PL

IE

D,

O

R O

F M

ER

CH

AN

TA

BI

LI

TY

O

R F

IT

N

ES

S F

OR

A P

AR

TI

CU

LA

R P

UR

PO

SE

. I

N N

O E

VE

NT

S

HA

LL

W

E B

E R

ES

PO

NS

IB

LE

FO

R S

PE

CI

AL

, I

N

CI

DE

NT

AL

, O

R C

O

NS

EQ

UE

NT

IA

L D

AM

AG

ES

O

F

AN

Y K

IN

D.

XL

--F

W

10040

W

C

-e

n-

U

S

R

ev A ·

2010

-0

9-

27 Ame

nd

m

en

ts an

d Erro

rs R

eserv

ed © SAF

-HO

LL

AND

, I

nc.

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