Troubleshooting, Troubleshooting 181, Hdr 24/96 – MACKIE HDR24/96 User Manual

Page 181

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HDR 24/96

FTP On disables the use of the Nagle algorithm in the recorder’s FTP server. You don’t lose
anything important like error checking by disabling this algorithm, but you might gain transfer speed.
You may also find it necessary to enable the algorithm (Turbo FTP Off) in some networks.
Experiment with it both ways and see which one works faster for you.

Troubleshooting

Hopefully, if you’ve followed the setup instructions here to the letter, you won’t have any trouble, but
here are a couple of tips in case you do.

Try another cable. Most Ethernet cables are assembled by real people. Sometimes someone slips up
and a wire fails to make contact with a connector, or two of the wires got interchanged. If you don’t
have another cable handy, inspect the one you’re using to be sure that if it’s supposed to be a
crossover cable, it actually is. Refer to the wiring illustration in Appendix I.

Ping your recorder. “Ping” is a common TCP/IP utility that’s present on just about every computer.
It’s used to verify that a connection is alive, and most Ping utilities also report the response time.

On a Windows computer, open up a DOS window and at the prompt, type:

ping 10.10.28.20 (or your recorder’s IP address if not the default)
You don’t even have to start the FTP server in order to successfully ping your recorder, because the
network port is always alive. If the ping is successful, the basic connections are OK and you have a
setup problem. If the ping times out, look for a hardware problem.

Another useful Troubleshooting tool in Windows is the much-overlooked WINIPCFG.EXE. Read
that as "Windows IP Configuration" tool. For our purposes it is acting mostly as a way to view IP
addresses that are being assigned automatically, but it's also useful to check a static addresses that you
assigned. Go to the Start menu and
select Run. Then type WINIPCFG, and
click on OK. The application should run
(from the C:\WINDOWS directory). If
for some reason, it does not run, and you
get an error message, then return to the
Run dialog and try browsing to the
WINIPCFG.EXE. Look in the
C:\WINDOWS\SYSTEM directory.
Once found, select the file name and click
on Open in the Browse window. Now the file name with its correct path will appear in the Run
dialog. Click on OK.

Note that the Windows IP
Configuration tool allows you to
release addresses that you have been
assigned, then to renew the address
assignment process with your router or
service provider. The only reason any
of that is useful is in a larger network
where some devices are using the
auto-assigned IP-addresses, while
some are fixed. However, if you didn't
understand that, then you don't need to
know about it.

Technical Reference 181

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