Leaving messages, Silent messages – Inter-Tel Axxess User Manual
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System Features
AXXESS
®
ADMINISTRATOR’S GUIDE – January 2004
Leaving Messages
LEAVING MESSAGES
T
O
LEAVE
A
MESSAGE
WAITING
INDICATION
:
1.
When calling a station, if you hear a busy signal, Do-Not-Disturb signal (repeating sig-
nal of four fast tones and a pause), or the call is not answered:
Inter-Tel Phones: Press the
button. Or press the Special button and enter the
Message feature code (365). The station will receive a message waiting indication. The
display shows HANG UP OR WAIT FOR MESSAGE CENTER.
Single-Line Sets: Hookflash and enter the Message feature code (365).
2.
To have the called party call you: Hang up or press a trunk button or the
but-
ton to disconnect before the Message Wait timer expires. The display shows MES-
SAGE LEFT FOR (username).
To leave the message with the called party's message center: Do not hang up. When
the Message Wait timer expires, a private call is automatically placed to the called
party’s message center. (If the message center is a voice mail hunt group, the called
party’s mailbox is automatically dialed after the voice mail unit answers the call.)
Leave your message with the message center and hang up. The called station receives
message waiting indications. If the message center does not answer the call (that is
placed after the timer expires), the display will show that the message was from your
station and you will be called when the station user responds to the message indica-
tions. The display shows MESSAGE LEFT FOR (username).
NOTE:
If the station you are calling does not have a designated message center, you
will hear dial tone immediately after pressing the
button. The station will receive
a message waiting indication.
Silent Messages
Silent messages can be placed while on or off hook without making an intercom call to the sta-
tion. (This method should be used by analog voice mail units.)
T
O
LEAVE
A
SILENT
MESSAGE
:
Executive Display, Professional Display, and Model 8560 Phones: While on hook,
press the
button. Then press the LEAVE MESSAGE menu button. The dis-
play shows LEAVE MESSAGE ON EXTENSION. Enter the desired extension num-
ber. The number is shown on the display. (If desired, you can press the IC
DIRECTORY menu button to use the intercom directory to look up a number. Refer to
for instructions.)
Other Inter-Tel Phones: While on hook, enter the Silent Message feature code (367).
Then dial the extension number of the desired station.
Single-Line Sets: Lift the handset and enter the Silent Message feature code (367).
Then dial the extension number of the desired station and hang up.
MSG
IC
MSG
MSG