Inter-Tel Axxess User Manual
Page 313
Page 297
Voice Processing Features
AXXESS
®
ADMINISTRATOR’S GUIDE – January 2004
Listening to Messages
Whenever you access voice mail as a subscriber, you are told how many new and saved mes-
sages you have.
F
ROM
THE
M
AIN
M
ENU
:
1.
EITHER, Press
to listen to your new messages.
OR, Press
to listen to your saved messages.
2.
The system plays each message in the queue selected. While you are listening to a mes-
sage, you can use the following options:
•
Press
to skip to the end of the envelope or recording.
•
Press
to back up.
•
Press
to pause. (Then press any button to continue.)
•
Press
to skip ahead.
•
Press
to lower the volume.
•
Press
to play the message envelope again.
•
Press
to raise the volume.
•
Press
to save the new message in your mailbox.
•
Press
to delete the message from your mailbox.
3.
When the message has finished playing, you have the following options:
•
Press
to replay the message from the beginning.
•
Press
to reply to the message. You can then do one of the following:
— Press
to leave a voice mail message for the caller. If the caller had a mail-
box number, it will ask you to verify the destination by pressing
. If the
number was not associated with a mailbox, it will ask you to enter a mailbox
number. If the message was from an outside caller, you cannot leave a voice
mail message.
— Press
to make a return call. Your call will be transferred automatically to
the caller’s extension or telephone number, if available. If the extension num-
ber is not available, you will have the option of leaving voice mail. If the tele-
phone number is not available, you cannot reply to the message.
•
Press
to forward a copy of the message to another subscriber. If you want to
include introductory comments, press
and record an introduction. If not, press
to forward the message without an introduction.
•
Press
to listen to the previous message.
•
Press
to play the introductory message “envelope” again.
•
Press
to listen to the next message.
•
Press
to save the new message in your mailbox.
•
Press
to delete the message from your mailbox.
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