Outside caller use of voice mail – Inter-Tel Axxess User Manual
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Page 305
Voice Processing Features
AXXESS
®
ADMINISTRATOR’S GUIDE – January 2004
Outside Caller Use of Voice Mail
OUTSIDE CALLER USE OF VOICE MAIL
Callers who do not have a subscriber mailbox can leave messages for subscribers. Also, Sub-
scribers can use this method for leaving messages without accessing their mailboxes. If a non-
subscriber message is left using a station with an associated mailbox, the receiving mailbox
Subscriber can reply to the message, if desired, and the reply will be sent to the caller’s associ-
ated mailbox.
T
O
LEAVE
A
MESSAGE
AS
A
NON
-
SUBSCRIBER
:
1.
If you hear the voice mail greeting or menu, dial the desired mailbox number. (If you do
not know the number, you can press
to access the mailbox directory to locate and
select the mailbox. See
for directory instructions.)
If you hear a subscriber's personal mailbox greeting, skip this step.
2.
If the mailbox is full, a prompt will notify you that it cannot receive messages. How-
ever, it will allow you to leave a message at another mailbox. Leave your message with
another subscriber or try again later.
3.
After hearing the subscriber’s greeting and a tone, record your message. You have the
following options while recording your message:
•
To pause while recording: Press
. To continue, press any button except
.
•
To erase and re-record your message: Press
.
•
To call the mailbox user’s attendant: Press .
•
To cancel the recording and return to the main menu: Press .
If you exceed the maximum allotted time for message length, a prompt will notify you
and allow you to re-record the message or send the message as it is.
If voice mail is full, a message will notify you that it cannot accept your message. Hang
up and try again later.
NOTE:
If the system detects silence for longer than 5 seconds, it will prompt you to
speak up. The recording, if any, will remain unchanged.
4.
When you have completed your message, you have the following options:
•
To hear your message: Press .
•
To add to your message: Press
and continue your message as described in step
3.
•
To erase and re-record your message: Press .
•
To use the special delivery options: Press
. Go to the next step.
•
To send your message: Press
. (If you wish to mark the message certified, pri-
vate, and/or priority, do so before completing this step.) If you wish to send another
message, return to step 1.
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