Recovering deleted messages – Inter-Tel Axxess User Manual
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Voice Processing Features
AXXESS
®
ADMINISTRATOR’S GUIDE – January 2004
Recovering Deleted Messages
RECOVERING DELETED MESSAGES
This feature allows you to “undo” the Delete Message operation and restore previously deleted
messages. The messages will be restored to your saved-message queue. You have a set amount
of time to recover messages, depending on database programming (up to 24 hours). After that,
voice mail will erase them.
T
O
RECOVER
DELETED
MESSAGES
:
1.
Dial the voice mail application access number. You hear the main menu.
2.
During or after the greeting, press
to identify yourself as a subscriber.
3.
Enter your mailbox number and password.
4.
When you hear the Main Menu list of options, press
to select Message Options.
Some Inter-Tel phone users will also see Message Options on their display menu.
5.
The next prompt gives you the option of recovering deleted messages. Press
to con-
tinue.
6.
Your options are:
•
Press
to listen to your deleted messages and choose which ones to delete or
recover. After each message you can:
— Press
to replay the message.
— Press
to reply to the message.
— Press
to forward the message to another mailbox.
— Press
to listen to the previous message.
— Press
to replay the message envelope.
— Press
to listen to the next message.
— Press
to recover the message.
— Press
to purge the message from your mailbox.
•
Press
to recover all of your deleted messages and store them as saved messages.
•
Press
to purge all of your deleted messages so that they are erased from voice
mail.
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