Inter-Tel Axxess - Manual (Page 244)

Page 228
System Features
AXXESS ® ADMINISTRATOR’S GUIDE – January 2004
How to Forward Calls to an Extension or Outside Number
HOW TO FORWARD CALLS TO AN EXTENSION OR OUTSIDE NUMBER
Station users can also forward calls using the Remote Programming feature described on
page 252 .
T O FORWARD CALLS :
1. Executive Display, Professional Display, and Model 8560 Phones: Press the
button. The display shows SELECT TYPE OF FORWARD. Press the menu button for
the desired forwarding option (ALL, NO ANSWER, BUSY, or NO ANSWER/BUSY).
The display shows ENTER FORWARD DEST.
Other Inter-Tel Phones: While on or off hook, press the button or enter one
of the following feature codes. (Display phones show ENTER FORWARD DEST.)
•
Call Forward All Calls (355)
•
Call Forward If No Answer (356)
•
Call Forward If Busy (357)
•
Call Forward If No Answer Or Busy (358)
Single-Line Sets: Lift the handset and enter one of the feature codes listed above.
2. If forwarding to an extension number or pilot number, do one of the following:
•
Press a DSS/BLF button.
•
Dial the extension number or pilot number to receive the calls.
•
Dial 0 to forward to your attendant.
•
(Inter-Tel phone users only) Press the button or MESSAGE CENTER
menu button to forward calls to your message center.
•
(Executive Display, Professional Display, and Model 8560 Phone users only) Press
the VOICE MAIL button to forward to your mailbox.
•
(Executive Display, Professional Display, and Model 8560 Phone users only) Press
the IC DIRECTORY menu button to look up and select a number.
NOTE: If you dialed an invalid extension number, your display shows FORWARD
TO INVALID NUMBER, you hear reorder tones, and must try again. If you dialed a
station that is in Do-Not-Disturb, the display shows DESTINATION IN DND, you
hear reorder tones, and you must enter a new destination.
FWD
FWD
MSG