Inter-Tel Axxess - Manual (Page 304)

Page 288
Voice Processing Features
AXXESS ® ADMINISTRATOR’S GUIDE – January 2004
Voice Mail and Message Notification/Retrieval Applications
Station users and outside callers gain access to the voice mail application in the following
ways:
•
By dialing the telephone number or extension number assigned to the voice mail appli-
cation
•
By being transferred to the voice mail by the automated attendant
•
By being forwarded to the voice mail when a called station is unavailable (via the Call
Forwarding or System Forwarding features)
•
By responding to message waiting indications
Callers will hear the voice mail company greeting and recorded instructions that tell them what
to do next. Users simply listen to the prompts and press the dialpad button that corresponds to
the desired choice. If the user does not respond immediately, a second set of prompts is played.
Most prompts are interruptible, and users can press the desired button at any time during the
prompt. The prompt will then stop and the system will act on the requested choice.