Nortel Networks NN43001-121 - Manual (Page 219)

SIP CTI services does not come up 219
Possible cause:
VSID or ELAN ID is lower than 32.
Solution:
Follow the procedure
"Reconfigure SIP CTI service" (page 219) to solve
this issue.
Reconfigure SIP CTI service
Step Action
1 Reconfigure the VSID and ELAN IDs so both are greater than 32.
Confirm that the SIP CTI service is up.
2 Check the SIP CTI status on the Signaling Server.
Table 39
Check the SIP CTI status
Prompt Response Description
pdt SIPCTIShow show SIP CTI status and settings
See Figure 84 "Screen output example for SIP CTI status" (page
219) .
Figure 84
Screen output example for SIP CTI status
Nortel Communication Server 1000
Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007
NN43001-121 01.03 Standard
Release 5.0 30 April 2008
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