Multimedia convergence manager, Cdr data collection, Multimedia convergence – Nortel Networks NN43001-121 User Manual

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Converged Office component overview

servers, and users. The Status pane also features a new Database tab,
which can be used to query a pool’s back-end databases. Each query is
displayed as an expandable item in a list.

Microsoft Management Console (MMC) is automatically installed on each
server in the domain that is running Office Communications Server 2007 or
any computer on which Office Communications Server 2007 administrative
tools are installed. It is not used to administer Edge Servers or Proxy
Servers.

ATTENTION

Enhanced presence must be enabled prior to Converged Office telephony
integration. You can enable enhanced presence from the Office Communications
Server Users Wizard in the Configure Users Settings window.

Multimedia Convergence Manager

MCM 3.0 is a software component that ensures interoperability between the
Nortel CS 1000 and the Microsoft Office Communicator Server (OCS) 2007.
The MCM ensures CS 1000 and OCS interoperability of protocols, users,
and phone numbers are managed within the Microsoft Active Directory. It
also allows the system to block calls where the client is not in the Active
Directory (AD). The MCM performs a number of functions that include:

translation between telephony phone numbers and user IDs within the
Active Directory

authentication of user phone numbers for RCC

Numbering Plan normalization

protocol interworking

redundant connections to the CS 1000 network components (SIP
Redirect Service (SRS), Sip Proxy Server (SPS), and redundant
Signaling Servers)

CDR data collection

OCS 2007 supports CDR capability. OCS 2007 CDRs collect different
kinds of data that include user logon and logoff, IM and audio call details,
Conferencing start and join. You must install the Archiving and CDR Server
to support these features. The outgoing calls from the OC 2007 to CS
1000 telephone are captured by this server, as well as OC to OC calls.
Thus a call accountant can retrieve CDRs from both the CS 1000 and
Archiving server to obtain a consolidated report. In RCC mode, CDRs are
captured only on the CS 1000 side. For more information, see Microsoft
Office Communications Server 2007 Archiving and CDR Server Deployment
Guide
Download Microsoft technical documentation from the Download
Center at

www.microsoft.com

.

Nortel Communication Server 1000

Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007

NN43001-121

01.03

Standard

Release 5.0

30 April 2008

Copyright © 2005–2008, Nortel Networks

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