Telephony gateway and services, Figure 5 remote call control – Nortel Networks NN43001-121 User Manual

Page 23

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Telephony Gateway and Services

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Figure 5
Remote Call Control

The full set of business-grade telephony features available with CS
1000 telephones is integrated with the OC 2007 client and can also be
operated from a CS 1000 IP Phone, even when the client is unavailable.
This integration ensures that telephony service reliability is preserved
during interruptions in soft client operation.
With the convergence of the CS 1000 with the OCS 2007, the OC 2007
client compliments the voice communications between two users by
allowing other media types, such as IM, file, and application sharing
to an existing voice call without the need to establish an independent
session between the users.

Telephony Gateway and Services

With the Telephony Gateway and Services component, users can choose
how to make and receive calls. For outgoing calls, users can make a
call from their Office Communicator soft client instead of their CS 1000
phone. You can handle incoming calls in one of two ways: through the
computer with OC 2007 or through a phone. This feature provides users
with computer-to-phone and phone-to-computer connectivity, leveraging the
Nortel provided dial plan, telephony infrastructure, and telephony features
to make and receive calls using Office Communicator (OC) 2007 Client
as a soft client.

Nortel Communication Server 1000

Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007

NN43001-121

01.03

Standard

Release 5.0

30 April 2008

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