Message sequence – Nortel Networks NN43001-121 User Manual

Page 238

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Appendix A Call Flow and protocol details

Message sequence

TR/87(4) is an ECMA Technical Report that describes the use of SIP as
a transport of service requests and events defined by the ECMA-269(5)
specification as XML bodies within SIP messages. The ECMA-323(6)
specification defines the XML format of ECMA-269 services and events.

The Front End (FE) application conforms to the minimum subset of the
TR/87 specification defined for Office Communications Server 2007
interworking and those components necessary to support the next
generation SIP Contact Center requirements.

Figure 92 "Message sequence diagram - CSTA Session Establishment and
Monitor Start" (page 238)

shows the expected message flow for establishing

and monitoring a CSTA session as defined by TR/87.

Figure 92
Message sequence diagram - CSTA Session Establishment and Monitor Start

Figure 93 "SIP INFO message with ECMA-323 content" (page 239)

is an

example of a SIP INFO message with ECMA-323 content.

Nortel Communication Server 1000

Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007

NN43001-121

01.03

Standard

Release 5.0

30 April 2008

Copyright © 2005–2008, Nortel Networks

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