Nortel Networks NN43001-121 User Manual

Page 72

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72

Planning and engineering

Video Call Transfer

Office Communicator calls made in Computer mode

that have established video can transfer to another Office Communicator
user in Computer mode—although the new call is audio only. The
transferred Office Communicator user experiences the call becoming audio
only. After the transferred call is answered by the new endpoint, video can
be established. As with all Call Transfers in Computer mode, it is a Blind
Call Transfer, where the call is immediately transferred to the new party.

Local Tones

Office Communicator supports the generation of local

tones (for example, Ringback), but the tones that the Office Communicator
generates are unique tones that are not specific to any country. Ringback is
generated only for a configured number of cycles; after which the other end
continues to ring, but there is no audible ringback.

Quality of Service

Office Communicator does not support Quality of

Service (QoS) (L2: 802.1p/q or L3: diffserv).

Voice mail

Voice mail is not supported for direct Office Communicator

calls. Voice mail is supported only with PCA , SimRing, and CD1 Call
Forward No Answer and MCS 5100 Advanced Screening calls.

Long distance/overseas control

Long distance or overseas calls from

Office Communicator are allowed based on the Network Class of Service
(NCOS) for the MARP TN of the number and extension associated with
the Office Communicator user. For example, if user [email protected]
has a number and extension of 3052, [email protected] can call the
same long distance and overseas numbers that the number and extension
3052 can on the CS 1000. For more information, see

"Configuring the Call

Server" (page 151)

.

MCS 5100

MCS 5100 interoperability and federation with Office

Communications Server requires that a CS 1000 reside between the two
servers, and is limited to voice.

SIP Trunks

TCP or TLS-based SIP trunks are supported. SIP trunks and

gateways must be enabled with enough trunks to handle the traffic between
the CS 1000 and Office Communications Server. For more information, see

"Trunking" (page 55)

.

Phone mode

Office Communicator supports phone mode where it

controls the desktop telephone to originate or answer calls and the VoIP
mode where voice calls can originate or be answered from the client.

Hold and Transfer

Office Communicator supports Hold and Transfer in

stand-alone or VoIP mode.

Nortel Communication Server 1000

Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007

NN43001-121

01.03

Standard

Release 5.0

30 April 2008

Copyright © 2005–2008, Nortel Networks

.

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