Nortel Networks NN43001-121 User Manual

Page 70

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70

Planning and engineering

Office Communicator-initiated Call Transfer in Computer and PBX
Integration Enabled

If the Office Communicator transfers a call, the SIP

stack of the CS 1000 must handle the request to transfer the call. As such,
the number a user is transferred to is not subject to the Class of Service
associated with either user (the transferred party or the party performing
the transfer). The Class of Service and Call Restriction that control the
transfer is that of the SIP trunk itself.

Multiple customer operation

Multiple customer operation is not

supported within a single Signaling Server; a separate Signaling Server is
required for each customer. Each customer configured on the Call Server
requires a separate node number and domain. For more information about
how to configure a multiple customer environment, see

"Multiple customer

network" (page 40)

.

Deployment

You can find all of the information required to support

Office Communications Server 2007 and Microsoft Office Communicator
deployment on the Microsoft Web site. Download Microsoft technical
documentation from the Download Center at

www.microsoft.com

.

MCM 3.0 uses LDAP queries to the Active Directory server for some OC
user’s attributes. You must engineer the Active Directory server properly
to provide the expected performance for the LDAP queries (less than 25
milliseconds). Office Communications Server and Active Directory APIs
are used for queries and mapping.

Office Communications Server 2007 availability

The Office

Communications Server 2007 delivers an availability of up to 99.99%
as described on the Microsoft Web site at

www.microsoft.com

. This is

a Microsoft limitation.

Office Communications Server 2007 redundancy

The Office

Communications Server 2007 redundancy model is supported, with
limitations, using Load Balancers. For more information, see Load Balancer.

Office Communicator Web Access

Converged Office requires the

client support SIP Gateway functionality. The Web version of Office
Communicator, called Office Communicator Web Access, does not support
SIP Gateway. Therefore, Office Communicator Web Access does not work
with Converged Office.

Office Communicator Mobile

Converged Office requires the client to

support Telephony Gateway. The Mobile version of Office Communicator,
called Office Communicator Mobile (COMO), has limited support for
Telephony Gateway. Telephony Gateway is only supported when the device
runs Windows Mobile 5.0. VoIP calls work for incoming calls, but outgoing

Nortel Communication Server 1000

Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007

NN43001-121

01.03

Standard

Release 5.0

30 April 2008

Copyright © 2005–2008, Nortel Networks

.

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