Nortel Networks NN43001-121 - Manual (Page 81)

Remote Call Control with SIP CTI 81
Feature Operation Description
• Conference Call - cannot be performed through Office Communicator .
• Call Hold - can be performed through Office Communicator.
• Call Transfer - Analog telephones do not support the Conference
and Transfer key features. As a result, Call Conference and Call
Transfer (Announced and Blind) cannot be performed through Office
Communicator. Flexible Feature Code (FFC) is not supported by
AML and RCC.
• Send DTMF digits - DTMF digits work with both Voice Mail and
Conferencing.
Multiple Customer
operation Multiiple Customer operation is not supported within a single Signaling
Server; a separate Signaling Server is required for each customer.
Multi-customer support is a consideration for future releases. For more
information about how to configure a Multi-Customer environment, see
"Multiple customer network" (page 40) .
TR/87 Front End
application The TR/87 FE application on a Signaling Server can support only a single
Call Server.
UDP Location Code Only one UDP Location Code can be associated with each Signaling
Server TR/87 interface.
AML interaction CS 1000 has an Application Module Link (AML) limitation where only one
application can acquire a DN or TN at any time. For example, the TR/87
FE application and IP Call Recording feature cannot coexist on the same
DN or TN. This also applies to the interaction between Symposium and
Office Communicator Remote Call Control. Symposium uses the AML to
acquire and control telephones on the CS 1000 Call Server.
Office Communicator
Web Access Converged Office requires that the client support RCC. The Web version
of Office Communicator, called Office Communicator Web Access, does
not support RCC.
Office Communicator
Mobile (COMO) Converged Office requires the client to support Remote Call Control, but
the Mobile version of Office Communicator, called Office Communicator
Mobile, has limited support for Remote Call Control.
Outgoing VoIP calls to telephone numbers for Office Communicator Mobile
are not supported. Remote Call Control only permits telephone status
updates (for example, on a call or not) when you use Office Communicator
Mobile. Remote Call Control supports Call Forward with COMO.
Virtual Server 2005 Virtual Server 2005 is not supported as part of Nortel Converged Office.
Office Communicator
2007 Call Forward All
Calls When the CS 1000 Call Forward All Calls feature is enabled, only calls
to the Prime DN or any single-appearance DN on the telephone are
forwarded. Therefore, if an Office Communicator 2007 acquires a MADN,
and it is not the Multiple Appearance Redirection Prime (MARP), the call
is not forwarded even if the Call Forward feature is enabled. For more
information, see Features and Services (NN43001-106).
Nortel Communication Server 1000
Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007
NN43001-121 01.03 Standard
Release 5.0 30 April 2008
Copyright © 2005–2008, Nortel Networks
.