Nortel Networks NN43001-121 - Manual (Page 297)

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Appendix C
Abbreviations
ACD
Automatic Call Distribution
AD
Active Directory
AML
Application Module Link
ATS
Activity Tracking System
AUX
Auxiliary
B2BUA
Back 2 Back User Agent
BCC
Basic Client Configuration
BRSC
Basic Rate Signaling Concentrator
CAST
Customer Assurance and Serviceability Test
CCMS
Contact Center Manager Server
CCR
Customer Controlled Routing
Nortel Communication Server 1000
Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007
NN43001-121 01.03 Standard
Release 5.0 30 April 2008
Copyright © 2005–2008, Nortel Networks
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