Toshiba Strata CS - Manual (Page 107)

C HAPTER 10. R ECEIVING AND H ANDLING C ALLS IN THE C LIENT 10-5
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
n
The Extensions pane, which shows users’ availability (personal status)
and enables drag-and-drop call handling. See “Adding the Extensions
pane to the Call Monitor view” on page 7-10 and “Dragging and dropping
items” on page 7-13.
n
The Detail pane, which enables you to type and save notes on a call. See
“Creating notes about a call” on page 10-13.
Displaying the Call Monitor view automatically______________
Strata CS can open the Call Monitor view automatically in the following
situations:
n
When you receive an incoming call
n
When you place a call from the Contacts or Extensions view
n
When you return a call from the Voice Messages view or the Call Log
view
When the Call Monitor view opens automatically, it appears in front of all other
open windows on your computer.
To display the Call Monitor view automatically
1. Choose Tools > Options . The Options dialog box opens.
2. Click the View tab.
3. Under Display Call Monitor in the following situations , check one or
both of the following options:
n
Placing new calls from Contacts or Extensions .
n Returning calls from Voice Messages or Call Log .
4. To display the Call Monitor automatically on incoming calls, click the
Incoming Calls tab and check
Display the Call Monitor .
5. Click OK .
Selecting and acting on a call in the Call Monitor view________
Click a call in the Call Monitor view to select it. After it is selected, you can
choose commands to apply to that call.
To use a command on a call in the Call Monitor view, do one of the following
actions:
n
Right-click the call and choose a command on the shortcut menu. This
option is often the fastest way of choosing a command, but it may be