Toshiba Strata CS User Manual

Page 210

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18-4

S

TRATA

CS C

LIENT

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BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

To customize call announcing or turn it off

1.

Choose

Tools > Options

. The Options dialog box opens.

2.

Click the Incoming Calls tab.

3.

Under

Screen and announce the caller for these types of calls

,

choose any of the following:

n

Internal.

Calls from other Strata CS users.

n

External.

Calls from external callers who choose your extension

from an auto attendant or are transferred to you by another user.

n

External Direct.

Calls from external callers who dial you directly. If

you have a Direct Inward Dial (DID) number, or if a trunk line is
routed directly to your extension, you may receive these types of
calls. Ask your Strata CS system administrator about whether your
phone is set up in either of these ways.

To turn call announcing off for a type of call, uncheck it for that type.
With call announcing turned off, you are connected directly to the caller
when you answer your phone.

Note:

If your call announcing settings are different for internal and

external calls, it can be helpful to set different ring patterns for internal
and external callers (see “Changing ring patterns” on page 18-7). You
can then tell by the ring pattern whether you will hear the caller or the call
announcing prompt when you pick up the phone.

4.

Use the following options in conjunction with call announcing:

n

Ask callers without a voice title for their names

. By default, if have

call announcing is turned on, contacts and users without voice titles
are prompted to say their names. When you pick up the phone, you
hear, “Call from,” followed by what they say. If you uncheck this
field, callers are not prompted to say their names.

With this field unchecked, when you receive a call from a caller
without a voice title you will hear either “Call from internal user,”

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