Placing calls by using the toolbar dial field -3, Placing calls by using the toolbar dial field – Toshiba Strata CS User Manual

Page 121

Advertising
background image

C

HAPTER

11. P

LACING

C

ALLS

IN

THE

C

LIENT

11-3

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

n

Click

Contacts

and select a contact on the list.

The contact’s default phone number appears in the drop-down list
below the list. If the contact has more than one phone number
associated with it, you can select a different number to call on the
drop-down list.

To create a new contact now, click

to open a new Contact dialog

box. To edit the currently selected contact, press ALT and click

.

See “Entering a new contact” on page 15-4 for more information.

n

Click

Extensions

and select an extension on the list. You can select

a user, queue, auto attendant, or IVR Plug-in.

n

Click

Workgroups

and select a workgroup with an extension on the

list.

When you call a workgroup, all Strata CS phones within that
workgroup ring simultaneously. The first member of the workgroup
to pick up the phone connects to the call. Contacts in the workgroup
are ignored.

n

Click

My Numbers

. To place a call to one of your own phone

numbers, such as your home or mobile phone, select it on the list. To
place a call to another number, enter the number in the

Number

field.

Note:

To verify that the phone number is entered in a correct format,

click

.

3.

If you are placing a call to an external number, select the appropriate
dialing service on the

Call Using

drop-down list (see the section “Using

dialing services” in this chapter).

4.

Click

OK

to place the call.

Another way to place a call to a user is to double-click the user in the Extensions
view (or in the Extensions pane).

Placing calls by using the toolbar Dial field

The Client toolbar includes a

Dial

field that you can use to place calls.

To place a call using the toolbar Dial field, do the following:

Advertising