Examples of how you can use call rules -3, The call rules view -3, The call rules view – Toshiba Strata CS User Manual

Page 191: Examples of how you can use call rules

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BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

Example:

A call rule uses the “Standard” greeting. It also uses the Out of the

Office personal status, which uses the “Be back tomorrow” greeting. When the
call rule handles a call, the “Standard” greeting is the one used.

Examples of how you can use call rules

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Calls from your “Friends” workgroup can follow a routing list that tries
you at several locations in the office during business hours.

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During your lunch hour, you can have a special “At lunch” greeting that
plays to callers before sending them to voice mail.

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You can have the Do Not Disturb personal status turn on automatically
every day at 6:00 pm, but only for internal callers.

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You can create a contact called “Nuisance Callers” and associate the
phone numbers of solicitors with that contact. Those callers can follow a
routing list that plays a greeting and then hangs up without ringing your
phone. The greeting can say, “I’m sorry. I don’t accept calls from
solicitors during business hours.”

The Call Rules view____________________________________

Click

Advanced

in the view bar to locate the button for the Call Rules view.

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