Toshiba Strata CS - Manual (Page 211)

C HAPTER 18. C USTOMIZING Y OUR C LIENT 18-5
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
“Call from external caller,” or “Call from contact,” depending on the
caller.
n If caller ID is present, do not ask for their names. If checked,
incoming callers with caller ID are not prompted to say their names.
This is a useful setting if you have a phone with a caller ID display.
You can skip asking the caller for a name if you can see on your caller
ID display who is calling.
If unchecked, all callers without voice titles are prompted to say their
names.
n Announce who is transferring . Check this option if you want to
hear the name of the person transferring a call to you. For example,
if checked, you would hear “Helen Shire is transferring a call from
Shane West.” To announce who is transferring, you must have call
announcing turned on for internal calls. If it is not turned on, you are
connected directly to transferred calls.
n
Announce who the call is for . If checked, when you answer your
phone you will hear the recorded message, “Call for,” followed by
your voice title. This option is useful if two users share the same
phone.
You can use this feature alone or in conjunction with call
announcing. When you use both features you will hear, “Call from
<the caller’s name> for <your voice title>,” followed by the call
announcing menu commands. Without call announcing, you are
connected to the caller as soon as the “Call for” announcement plays.
5. Click OK .
Customizing or turning off call waiting
With call waiting turned off, incoming calls that arrive while you are on the phone
go directly to the next step in your routing list (by default, the next step is your
voice mail).
However, if call waiting is turned off, you can easily intercept an incoming call
visually in your Call Monitor view. See Chapter 10 for more information.
To customize call waiting or turn it off
1. Choose Tools > Options . The Options dialog box opens.
2. On the General tab, under Options , check Enable call waiting if you
want to use call waiting. Uncheck it if you want to turn call waiting off.
3. If you use the Client’s Call Monitor view to alert you to incoming calls,
and thus do not want the audible beep over the phone, check
Do not play