Toshiba Strata CS - Manual (Page 155)

C HAPTER 13. U SING THE C ALL L OG V IEW 13-7
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Reporting on the Call Log _______________________________
If you want to create reports based on the Call Log, you can do either of the
following:
n
Export the Call Log and analyze the data in Microsoft Excel.
n
Run the Strata CS Call Center Reporter by choosing Tools > Reports.
Your must have the required licenses to use the Call Center Reporter and
you also must have permission to use it. See your Strata CS system
administrator about installing and running the Call Center Reporter.