Replying to a voice message -11, Replying to a voice message – Toshiba Strata CS User Manual

Page 141

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C

HAPTER

12. W

ORKING

WITH

V

OICE

M

ESSAGES

IN

THE

C

LIENT

12-11

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

To forward a voice message

1.

In the Voice Messages view, right-click a voice message that you want
to forward and select

Forward

on the shortcut menu. The Forward

Message dialog box opens.

2.

In the

Available Users

list, select the users to whom you want to

forward the message. To select multiple users, press CTRL while you
select users.

3.

Click

Add

to move the selected users to the

Recipients

list.

4.

Record a short message that introduces the message you are forwarding.
Use the audio controls (for detailed instructions, see “Using the audio
controls” on page 7-22)
.

5.

Click

Send

. A copy of the selected voice message, preceded by your

short introductory message, is forwarded to the users in the Recipients
list. When recipients select the message, they can view (in the

To

field)

a list of other users who received the same message. Users can reply to
the sender or to all recipients.

The envelope icon next to a message you have forwarded changes to

.

Replying to a voice message

Replying to a voice message lets you send a recorded reply directly to the voice
mail of the user who sent you the message. You can send the reply to other users
as well. The instructions are the same as for forwarding a message.

The envelope icon next to a message to which you have replied changes to

.

You can reply in this way only to a message left by another Strata CS user. You
cannot send a message in reply to a message left by an external caller.

Note:

Replying to a message sends a new message to another user’s voice mail.

To call back the person who left you the voice message, choose Call on the
Messages menu instead (see the next section).

To reply to all recipients of a message

1.

Select the message.

2.

Click

Actions > Reply to all

.

The recipients are listed in the Recipients pane of the Reply to Message dialog
box.

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