Ontents – Toshiba Strata CS User Manual

Page 3

Advertising
background image

C

ONTENTS

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

Chapter 1. Introducing Strata CS .....................................................1-1

About Strata CS ....................................................................................1-2
Accessing Strata CS .............................................................................1-2

Using the telephone .......................................................................... 1-2
For details about how to use the telephone commands, see Chapter 3

through Chapter 6 and the “Telephone Commands Quick
Reference” in Appendix A. ......................................................... 1-2

Using the Strata CS Client application.............................................. 1-2
Using the Strata CS Web Client........................................................ 1-3
Using the TAPI Service Provider and the CMA ................................ 1-3

Feature comparison table .....................................................................1-4
Where to get help..................................................................................1-4

Strata CS documentation .................................................................. 1-4
Technical support .............................................................................. 1-6

Chapter 2. Recording Your Voice Title and Voice-mail Greeting..2-1

About recording your voice title and voice-mail greeting.......................2-2
Recording your voice title......................................................................2-2
Recording your voice-mail greeting.......................................................2-3

The active greeting............................................................................ 2-3
Recording a new greeting ................................................................. 2-3
Recording a grab-and-hold greeting ................................................. 2-4

Managing your greetings.......................................................................2-4

Chapter 3. Placing Calls on the Phone............................................3-1

About placing calls on the phone ..........................................................3-2
Dialing internal and external numbers...................................................3-2

Entering account codes when placing calls ...................................... 3-3

Dialing by name ....................................................................................3-4
Placing calls while you are already on a call.........................................3-4

Putting your current call on hold and placing a new call................... 3-4
Switching between calls .................................................................... 3-4
Ending a call without losing calls on hold.......................................... 3-5

Sending a Flash command to Centrex or another PBX ........................3-5
Placing calls with * options....................................................................3-5

Redialing the last call ........................................................................ 3-5
Returning the last call........................................................................ 3-5
Disabling call waiting for a call .......................................................... 3-5

Placing calls to an IP address ...............................................................3-6

Advertising