Forwarding calls by using the telephone commands, Forwarding calls in the client – Toshiba Strata CS User Manual

Page 159

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C

HAPTER

14. C

ALL

F

ORWARDING

AND

R

OUTING

L

ISTS

14-3

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

personal status would normally try you at your desk, it tries you at your
forwarding phone number instead. See “Using routing lists” on page 14-7
for more information.

n

Your call forwarding settings may be overridden if you apply a personal
status with a specific Where I Am

preference or if you change your active

settings directly. For more information about personal status and the
active settings, see Chapter 8.

Forwarding calls by using the telephone commands

You can forward your calls without using the Client by using the telephone
commands. See “Forwarding your calls” on page 4-11.

Forwarding calls in the Client

The following sections describe how to use call forwarding in the Strata CS
Client.

To turn call forwarding on

1.

Choose

Tools > Call Forwarding

. The Call Forwarding dialog box

opens.

2.

Check

Forward Calls (change “where I am”)

.

3.

Do one of the following:

n

Click

Extensions

and select an extension on the list. You can also

select a queue, auto attendant, IVR Plug-in, or workgroup.

n

Click

Contacts

and select a contact on the list. The contact’s default

phone number appears in the drop-down list below the list. If the

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