Toshiba Strata CS - Manual (Page 21)

C HAPTER 2. R ECORDING Y OUR V OICE T ITLE AND V OICE - MAIL G REETING 2-3
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Recording your voice-mail greeting _______________________
Your voice-mail greeting is a recording that callers hear when they reach your
voice mail. For example, your voice-mail greeting might be similar to the
following: “This is Miri Anatolia. I am out of the office right now, but leave me
a message and I will get back to you soon.” You can also use your voice-mail
greeting to tell callers about the following options that are available to them:
n
Press # after leaving the message for more options.
n
Press 7 during the greeting to leave a ringback number before recording
your message. (The caller can either leave a caller ID number or enter
another number.)
n
Press 0 at any time to transfer to the Operator. (By default, 0 transfers the
caller to your company’s operator, but you can specify another extension
instead. See “Changing your personal Operator” on page 18-6.)
n
Press * during the greeting to skip the rest of the greeting and begin
leaving a message.
Your Strata CS account comes with an initial greeting that callers hear until you
record a new one. It says, “The person you have attempted to reach is unavailable.
Please leave a message at the tone, then hang up or press the pound key for more
options. If you need immediate assistance, press 0.” To record your own greeting,
you can record over the initial greeting or record a second greeting.
The active greeting
The active greeting is the greeting that Strata CS plays when callers reach your
voice mail. You can record and store multiple greetings for different occasions,
but only one greeting can be the active greeting. You can designate a different
greeting as your active greeting at any time. For example, you can have a greeting
that you use under normal working circumstances and an extended-absence
greeting that you use when you are on vacation. Before you go on vacation, you
can designate the extended absence greeting as your active greeting.
For instructions on how to record greetings and change the active greeting in the
Client, see “Managing greetings” on page 12-15.
Recording a new greeting
1. Pick up the phone and press # . Log in to your account by entering <your
extension> # <your password> # .
2. Press 4 to manage your greetings. Your current active greeting plays.